Frances Williams Email and Phone Number

Founded Well Good Gifts which focuses on empowering lives one gift at a time.Gifts include the voice guided breathing technique cushions to guide through the box breathing technique and cushions to guide through positive affirmations. Both techniques are researched to help people when feeling stressed, worried, panicked etc

Proud ambassador for Women in Games

- Work alongside the CEO and leadership team to inspire and engage leaders and managers to deliver on our Purpose, Mission, and Values.- Work collaboratively with various stakeholders across the organisation to ensure a true understanding of operational challenges and opportunities, embedding people plan objectives within each department and team to drive success.- Implement a HR system to ensure we have a centralised system for team members information, documentation, onboarding, time off, ENPS, employee wellbeing and reporting.- Conduct one to ones with each team member to identify what works well, challenges, hopes for the future and creating a space where team members can voice their opinions of Apprentify.- Implement a thorough onboarding process to ensure new team members have a clear, straight forward, timely, onboarding experience where new starters feel valued before they join us.- Create an onboarding goody bag with items to welcome new starters including their favourite chocolate.- Set up the Apprentify wellbeing hub, educating and signposting to the 7 areas of wellbeing.- Set up team member engagement opportunities for people to always have a voice and share feedback.- Use feedback to identify areas to focus and new policies to implement, based on team member feedback but aligned to our company values. - Create a wellbeing strategy for our people, including activities/ events throughout the year. We implemented our Let’s Chat which is a walk every 2nd Monday and Last Thursday of the month.- Partner with each manager to identify recruitment needs, team morale, issues, coaching on managerial topics, identify blockers and people plan for the teams.

Interview Microteach feedback: ‘Excellent planning and preparation, excellent presentation skills, excellent learner engagement and integration of digital skills, empathy shown throughout with well being also considered, stretch and challenge provided with no areas for development indicated’Responsible for Coaching & Mentoring learners working towards the successful and timely achievement of their HR or L & D learning programme. Creating and maintaining cohesive and communicative relationships with learners and employers. Providing blended academic and pastoral advice, guidance, and support, ensuring a safe and conducive working environment.Provide inspirational support and guidance to learners throughout their learning journey, helping them to progress, achieve and reach their potential.Provide in-depth coaching and mentoring support and advice throughout the learning journey and End Point Assessment through an effective use of coaching frameworks.Provide inspirational support and guidance to employers throughout their learners learning journey, helping the employer to support their employees.Liaise with Specialist Trainers to facilitate formative and summative assessment of learners’ skills and knowledge. In-depth understanding of embedded learning methodologies and how to evaluate behavioural change.Compile and maintain all learner documentation on the relevant e-portfolio system to reflect learner’s characteristics, meet quality standards and funding compliance, along with demonstrating progression.Conduct and interpret detailed skills gap analysis with learners to accurately identify learner’s starting points, prior achievements, and experience.Deliver immersive, differentiated, and impactful interactions, embedding Maths and English, to ensure active participation by all learners in the groups, through a variety of methods, which contribute to positive learning outcomes.

Established Better You Mind, Body and Soul as passionate about coaching people to feel the best version of themselves.Developed the business by: creating the brand; recruiting and building relationships with clients to boost morale and increase retention; delivering bespoke personal training and group training sessions both face-to-face and online; conducted staff wellness sessions with large companies such as Amazon and BPAS; developing and curating online content through the Better You Mind, Body and Soul YouTube channel.In doing the above, I have built upon my excellent communication skills through a range of media and working with clients from a variety of backgrounds. I have also been able to underpin my approach with theoretical models and frameworks to support the clients and business. For example, the Kurt Lewin change model to help change client’s current behaviours and freeze new behaviours so the new behaviour becomes second nature. The Appreciative Inquiry method is also used to focus on what the client currently does well, as this promotes positivity, confidence and helps clients stay focused.Furthermore, I carry out ongoing SWOT and PESTLE analysis’ to identify internal and external factors that could affect the Better You business and any potential changes needed e.g. the impact of Covid-19.Client retention has been a huge priority and having a constant waiting list assures me that I have the right process and methodologies in place.

Supporting AerialFilm Ltd with many HR functions including:-Providing up to date guidance on employment law.- Providing advice in work reviews and change processes. - Identifying learning and development needs, conducting training needs analysis and evaluating the return on investment.- Managing key relationships, responding to any queries or problems.- Monitoring, reviewing and updating all HR policies and ensuring these are in line with current legislation.- Driving the business performance in relation to the organisation’s objectives.- Assisting in organising employer branding initiatives.- Liaising with customers and managing expectations.- Invoicing customers in a timely manner and ensuring payment complete in allocated time.

Ensured high performance as a Business Analyst by: liaising and listening to customers, clinicians, directors and owners of companies to ensure I understood the software needed to meet their business needs; using successful methodologies to identify issues especially when change was needed; effectively translating what was needed by the key stakeholders to the developers, so the right software was created; organising focus groups, 1 to 1’s and site visits to gather information on how our customers used the software; managing risks and communicating these and appropriate mitigations to directors; creating all documentation associated with these tasks; identifying any learning and development areas needed to ensure that developers and trainers were appropriately skilled to meet project objectives.

Responsible for all Communications, Engagement, Training as well as various HR activities within Health Fabric ranging from demonstrations of our software application, one on one training, group training, patient/ GP / Health Professionals workshops, developing training materials, marketing collateral, setting up and coordinating our social media strands, exhibitions, events, networking and testing of software etc.I am also responsible for looking after projects and being the first point of contact for people needing information about Health Fabric.Health Fabric allows a patient to hold their own health and social care information, which allows them to mange their own long term conditions in a preventative way. They can share this information with their clinicians, family and friends to ensure they communicate their personalised needs and preferences.

Responsible for providing executive assistance to the Strategy Director of Cadbury and the Executive Leadership Team of Global Kraft; coordinating the delivery of the strategy house by: creating engaging, internal communications related to the strategy house by maintaining and keeping up to date with the latest changes within the department; update the strategy sharepoint; collate weekly documentation and presentations from all managers within the Executive Leadership Team to upload prior to the weekly leadership team meetings; the first point of contact for the Global Strategy Team; dealing with all enquiries relating to the business strategy; communicate regularly with key external stakeholders; ensure that employees understand the strategy and business objectives; engaging employees to actively become involved in business events to help build employee morale and improve relationships between departments; conducting learning style surveys with the strategy team; organising development events including: team building, IS Strategy sessions, global partner visits.

Solely responsible for employee engagement and training by: Liaising with management to identify business objectives and what skills are needed to meet business needs; conducting Training Needs Analysis to ensure we have the right employees with the right skills to meet future business objectives; using various training methods to train employees on all telecommunication products; creating training manuals for employees and customers on technology being fitted; providing general HR support to the MD including disciplinary, grievance and sickness; being the first point of contact for employees who had any enquiries related to the workplace.

Accountable for sourcing new business & raising awareness of the ihealth initiative by: working collaboratively with NHS professionals, technology companies and end users; liaising with Department of Health; organising business meetings with small, medium and global organisations (e.g. Tom Ilube – cofounder of Egg); demonstrating and training of assistive technologies to all stakeholders; presenting live on BBC1 for The Politics Show; working with the Strategic Health Authority on the Investing For Health Workforce Sub Group.