Franchesca Henderson Email & Phone Number

Oklahoma, United States

As a Benefits Adjuster I process disability claims for clients/customers. I review/sort and process documents within triage mail that we receive. I send and receive calls from customers/medical providers as well as account managers. I review medical records and policy documentation while sending requests, provide benefits for health disability accidents and illnesses. Proficient in communication to and from the proper associates. Customer services and great documentations skills are necessary… Show more As a Benefits Adjuster I process disability claims for clients/customers. I review/sort and process documents within triage mail that we receive. I send and receive calls from customers/medical providers as well as account managers. I review medical records and policy documentation while sending requests, provide benefits for health disability accidents and illnesses. Proficient in communication to and from the proper associates. Customer services and great documentations skills are necessary along with following up with insureds on any necessary requests. I maintain great teamwork with my coworkers and colleagues along with assisting with any request from outside team members. Show less

Edmond

My responsibilities included operational functions that the Store Manager is trained on. Functions such as opening and closing the store, administering returns and store credit, setting sales goals and dividing tasks amongst sales staff. I am required to supervise the sales floor and associates during store hours while attending to customers when needed. Making sure the entire store is set up appropriate and running smoothly at all times. Other functions include emailing corporate and… Show more My responsibilities included operational functions that the Store Manager is trained on. Functions such as opening and closing the store, administering returns and store credit, setting sales goals and dividing tasks amongst sales staff. I am required to supervise the sales floor and associates during store hours while attending to customers when needed. Making sure the entire store is set up appropriate and running smoothly at all times. Other functions include emailing corporate and surrounding district stores, obtaining community service and charities, constructing and relaying daily, weekly and monthly goals and expectations for the store and of the associates. Managing payroll, timecards and supplies. Show less

Edmond, Ok

My responsibilities included operational functions that the Store Manager and Assistant Manager are trained on. Functions such as opening and closing the store, administering returns and store credit, setting sales goals and dividing tasks amongst sales staff. In essence, I'm the link between the management team and the sales associates. Customers and management both have lauded my customer service skills and sales success.