Franchesca Laurel Email & Phone Number

I enable the sales team to achieve their targets by providing efficient and effective administrative and operational support. I handle everything from end users to business to business matters, ensuring customer satisfaction and loyalty.With over 8 years of experience in customer service, I have developed strong communication, negotiation, and problem-solving skills. I have also demonstrated leadership and coaching abilities, as I have trained and mentored new colleagues and ranked among the top 3 customer service agents in my previous company. I have a high passion for delivering world-class customer care, as I believe it is imperative for any business.I have a Bachelor of Arts in Hospitality Administration/Management from University of Perpetual Help System DALTA, where I learned the fundamentals of hospitality management, marketing, and accounting. I have also obtained multiple certifications from LinkedIn on topics such as virtual work, building relationships, and working smarter. I am always eager to learn new skills and improve my performance.My goal is to contribute to the growth and success by providing exceptional sales support and customer service. I am also looking for opportunities to advance my career and take on more responsibilities within the organization. I am a borderless talent who can adapt to any situation and thrive in any environment.

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  University Of Perpetual Help System Dalta

  Hospitality Administration/Management