• Responsible for ensuring the food safety quality system and its effectiveness through timely response to external customer complaints, maintaining defective inventory control and managing product disposition. • Manage electronic quality document control system and physical records to ensure completion and accuracy of quality documentation. • Communicate & train on current quality procedures, guidelines and status. • Coordinate hazard analyses; identifying critical control points and preventive measures; establishing critical limits, monitoring procedures, corrective actions, and verification procedures. • Maintained and improved product quality by performing internal audits, investigating customer complaints and determining corrective/preventive actions.• Prepared quality reports by collecting, analyzing and summarizing information and trends including customer questions, customer complaints, corrective actions.• Perform supplier qualification.• Lead all site audits including FDA, customer, and certifications.• Provide quality assurance oversight to routine operations including shipping and warehousing, manufacturing, raw material and product testing and approval, product labeling and packaging.• Coordinate and maintain food safety programs such as sanitation activities, pest control, environmental monitoring.

• Responsible for the implementation and maintenance of the quality management system.• Follow up on compliance with the procedures established for the Quality Department and monitor compliance in the other departments.• Propose and oversee the inclusion of quality activities and indicators.• Programming, directing and monitoring the quality improvement processes.• Coordinate the execution of quality audits as well as the derivative actions, for the correction of the non-conformities.• Manage and monitor the effectiveness of corrective, preventive actions.• Plan and organize training activities related to quality and the prevention of laundering of assets.• Evaluate the persons involved in the loans as well as related to the institution (suppliers) anticipating that the operations to be carried out are channeled with money or assets of illegal origin (laundering of assets).

• Deploy quality-impacting procedures that ensure the execution of the different processes.• Develop, distribute and update the quality standards of the products.• Follow up to quality indicators and corrective and preventive actions.• Create specifications for finished product and raw material.• Responsible to responses the complaints from internal and external clients.• Propose and oversee the inclusion of quality activities and indicators.• To manage the continuous improvement of the processes in conjunction with the production area.• Programming, directing and monitoring the quality improvement processes.• Supervise the area of raw material analysis.

• Responsible in assuring that the process follows the ISO 9000 and FDA standards.• Prepare and present the complaint metrics. • Root cause analysis of the reported complaints.• Plan, coordinate and monitor the training of supervised personnel.

• Responsible in assuring that the process follows the ISO 9000 and ASTM standards. • Monitoring process performance using statistical techniques.• Responsible for the identification and calibration of equipment.• Responsible for controlling the growth of bacteria, fungi in water.• Implementation of Internal Audit based on the requirements of ISO 9000.• Plan, coordinate, and monitor the training of supervised personnel.

• Responsible for ensuring compliance of processes based on standards of TL-9000 Standard.• Monitoring process performance using SPC and others statistical techniques.• Implementation of Internal Audit based on the requirements of TL-9000.• Active participation in the assessment team to minimize defective materials rejected materials costs.

• Responsible for ensuring the quality system and its effectiveness through timely response to external customer complaints, maintaining defective inventory control and manage product disposal, planning, monitoring, reporting of internal audit cycles and quality circles, root cause analysis and corrective / preventive actions.• Ensure the proper reporting of measurements and compliance with the International Standard metrics TL-9000.• Preparation of management reports for tracking / management trends and aging.• Compilation of reports of quality costs.• Functioned as Guide for the auditors Registration agency, ensuring effective internal monitoring of corrective actions generated by third party audits.

• Responsible for managing a system of document control whose content affects the quality according to the procedures and rules of the company, ensuring that the system of information flow allows the verification of the quality at all levels of documentation.• Oversee the effective introduction of Windchill platform documentation / Oracle and ensuring its availability and distribution force.• Report update contracts to the affected operations team.• Follow-up requests, temporary, and permanent changes in manufacturing processes.• Participate with other departments in the establishment and implementation of quality records.