Franchesca P. Email & Phone Number

• Manage the Xactly Incent commission tool to ensure calculations of compensation plans and payments are accurate, complete, and in compliance with company policy.• Develop, maintain, and update systems and processes important to the reporting of compensation metrics (Workday, Salesforce, Xactly)• Partner with Human Resources and Sales Operations to administer changes in sales employee data for new hires, terminations, promotions, transfers, and retroactive changes• Develop and assist with maintaining written process documents needed to handle all variable compensation-related processes.• Identify improvement opportunities for assigned work stream and work with key collaborators to enable implementation change.• Maintain an in-depth understanding of all commission plans across the organization and communicate calculations and rationale.• Provide explanation and clarification and provide timely responses to any inquiry that may occur regarding commission calculations.

Plano, Texas, United States

• Conducted market research, streamlined processes, created models and assisted with proposals to ensure the pay programs, structures, and practices were aligned with business strategiesparticipated in job evaluations, created job descriptions, analyzed data, and helped recommend internal job placement in the appropriate level• Worked collaboratively with business partners to resolve issues, provided guidance to management regarding promotions, demotions, transfers and relocations as well as market and equity adjustments• Contribute to the planning and administration of JCPenney’s annual performance assessment and merit processes in addition to other year-end projects.• Provided ad-hoc reports and information as needed.

Plano, Texas, United States

• Supported sales channels by providing timely, accurate pricing and contracting deliverables to various sales teams under the Small Business organization.• Assisted the pricing team in working with 3rd party broker channels to promote valuable relationships in order to maximize closing deals and maximize profits. • Maintained knowledge and understanding of contract language in order to aid in 3rd party broker relationships, and processed and executed contract amendments and assignments as necessary • Effectively communicated with sales operations teams to ensure delivery of sales inquires and analysis that supports the business strategy.

Dallas/Fort Worth Area

• Maintained inventory of eligible employees for annual incentive compensation plans within Workday and ensure accuracy in the proration and bonus components of each individual as organizational shifts occur• Worked with HR Business Partners to determine eligibility of management and executive level employees for annual incentive plans. Provide analysis to determine individual bonus targets and components.• Calculated and process annual bonus payments for Associate, Management, and Executive level employees• Created ad-hoc analyses for various projects, acting as the Incentive Compensation subject matter expert• Assisted Director of Compensation with the Performance Management process

Conway, Ar

• Participate in sales forecasting and the development of pro form P & Ls for the company’s commercial products• Continued to manage sales commissions for outside and inside sales teams• Support and develop the commercial structure and processes to ensure commercial efficiency and execution of company’s products• Effectively provide a supportive role to the field reps, such as field inquiries and problem solving• Provide timely analytical reporting to vice president, commercial operations.

Conway, Arkansas

• Prepared, distributed and submitted sales commission calculations and ensure proper commission control procedures are followed• Responded to commissions/compensation inquiries and provided data to various users including sales distributors, representatives, and sales teams. • Worked with the sales team to follow-up on customer disconnects, compensation discrepancies, reconciliation reports or any other outstanding issues• Ensured timely collection of money due to the company upon delivery of products and accurate invoicing• Researched and resolve accounting inquiries, develop policies and procedures for the department.• Managed staff of 4 or 5.

Conway, Ar

• Audited carrier invoices for accuracy & contract compliance, and created reports based off findings.• Monitored, expedited and gathered information on rail shipments using IntelliTran’s tracking system for customers such as International Paper, Georgia Pacific, Clorox, Domino Foods• Provided customers with daily accurate shipment reports• Assisted with the training of company personnel