Franchesca P. Email & Phone Number

• Manage the Xactly Incent commission tool to ensure calculations of compensation plans and payments are accurate, complete, and in compliance with company policy.
• Develop, maintain, and update systems and processes important to the reporting of compensation metrics (Workday, Salesforce, Xactly)
• Partner with Human Resources and Sales Operations to administer changes in sales employee data for new hires, terminations, promotions, transfers, and retroactive changes
• Develop and assist with maintaining written process documents needed to handle all variable compensation-related processes.
• Identify improvement opportunities for assigned work stream and work with key collaborators to enable implementation change.
• Maintain an in-depth understanding of all commission plans across the organization and communicate calculations and rationale.

Plano, Texas, United States

• Conducted market research, streamlined processes, created models and assisted with proposals to ensure the pay programs, structures, and practices were aligned with business strategiesparticipated in job evaluations.
• Worked collaboratively with business partners to resolve issues, provided guidance to management regarding promotions, demotions, transfers and relocations as well as market and equity adjustments
• Contribute to the planning and administration of JCPenney’s annual performance assessment and merit processes in addition to other year-end projects.
• Provided ad-hoc reports and information as needed.

Plano, Texas, United States

• Supported sales channels by providing timely, accurate pricing and contracting deliverables to various sales teams under the Small Business organization.
• Assisted the pricing team in working with 3rd party broker channels to promote valuable relationships in order to maximize closing deals and maximize profits.
• Maintained knowledge and understanding of contract language in order to aid in 3rd party broker relationships, and processed and executed contract amendments and assignments as necessary
• Effectively communicated with sales operations teams to ensure delivery of sales inquires and analysis that supports the business strategy.

Dallas/Fort Worth Area

• Maintained inventory of eligible employees for annual incentive compensation plans within Workday and ensure accuracy in the proration and bonus components of each individual as organizational shifts occur
• Worked with HR Business Partners to determine eligibility of management and executive level employees for annual incentive plans. Provide analysis to determine individual bonus targets and components.
• Calculated and process annual bonus payments for Associate, Management, and Executive level employees
• Created ad-hoc analyses for various projects, acting as the Incentive Compensation subject matter expert
• Assisted Director of Compensation with the Performance Management process

Conway, AR

• Participate in sales forecasting and the development of pro form P & Ls for the company’s commercial products
• Continued to manage sales commissions for outside and inside sales teams
• Support and develop the commercial structure and processes to ensure commercial efficiency and execution of company’s products
• Effectively provide a supportive role to the field reps, such as field inquiries and problem solving
• Provide timely analytical reporting to vice president, commercial operations.

Conway, Arkansas

• Prepared, distributed and submitted sales commission calculations and ensure proper commission control procedures are followed
• Responded to commissions/compensation inquiries and provided data to various users including sales distributors, representatives, and sales teams.
• Worked with the sales team to follow-up on customer disconnects, compensation discrepancies, reconciliation reports or any other outstanding issues
• Ensured timely collection of money due to the company upon delivery of products and accurate invoicing
• Researched and resolve accounting inquiries, develop policies and procedures for the department.
• Managed staff of 4 or 5.

Conway, AR

• Audited carrier invoices for accuracy & contract compliance, and created reports based off findings.
• Monitored, expedited and gathered information on rail shipments using IntelliTran’s tracking system for customers such as International Paper, Georgia Pacific, Clorox, Domino Foods
• Provided customers with daily accurate shipment reports
• Assisted with the training of company personnel