Franchesca Perez

Franchesca Perez Email and Phone Number

Senior Claims Examiner @ Lincoln Financial Group
Virginia, United States
Franchesca Perez's Location
Henrico, Virginia, United States, United States
Franchesca Perez's Contact Details

Franchesca Perez work email

Franchesca Perez personal email

n/a
About Franchesca Perez

 Bilingual, fluent in Spanish and English CNA licensed CPR Certified Advanced knowledge of Microsoft Office Typing Speed 40 WPM Highly organized and able to prioritize effectively

Franchesca Perez's Current Company Details
Lincoln Financial Group

Lincoln Financial Group

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Senior Claims Examiner
Virginia, United States
Franchesca Perez Work Experience Details
  • Lincoln Financial Group
    Senior Claims Examiner
    Lincoln Financial Group
    Virginia, United States
    View
  • Lincoln Financial Group
    Senior Claims Examiner
    Lincoln Financial Group Oct 2022 - Present
    United States
    View
  • Genworth
    Senior Benefits Analyst
    Genworth Jan 2018 - Jul 2022
    Remote
     Adjudicate Long Term Care Claims for ongoing eligibility claims.  Research and analyze data to resolve operational challenges for internal/external customer issues. Demonstrate sound business decision using risk management and quality protocol. Build rapport with the insured, insured’s family, and outside vendors to make sure the insured is receiving the proper care and benefit to suit their daily need.
    View
  • Genworth
    Call Center Representative
    Genworth Dec 2016 - Jan 2018
    Richmond, Virginia, United States
     Take Inbound phone calls from policy holders or their representatives promptly and in a professional manner. Handle claim inquiries on multiple products. Document calls clearly and concisely and complete follow up work. Help team maintain answer rate, speed of answer and other measures to department standards. Meet individual goals for calls taken, calls tracked, quality assurance, etc. Generate correspondence as needed. Follow established protocols and procedures.
    View
  • V&P Construction
    Office Assistant
    V&P Construction Apr 2012 - Dec 2016
    Richmond, Virginia, United States
     Answer phones, greet customers, and direct inquiries Manage Phone Extension / Cell Phone log and distribute as required Monitor the use of supplies and equipment Perform additional assignments per supervisor’s direction such as invoices and contracts Assist in the planning and preparation of meetings, conferences, and conference calls

Franchesca Perez Education Details

Frequently Asked Questions about Franchesca Perez

What company does Franchesca Perez work for?

Franchesca Perez works for Lincoln Financial Group

What is Franchesca Perez's role at the current company?

Franchesca Perez's current role is Senior Claims Examiner.

What is Franchesca Perez's email address?

Franchesca Perez's email address is fr****@****rth.com

What schools did Franchesca Perez attend?

Franchesca Perez attended Douglas S. Freeman High School, Stratford University.

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