Franchesca Walker Email & Phone Number

New York, Ny, Us

New York, Ny, Us

London, England, Gb

-Oversee the planning, production, design, and operations for 15+ yearly events in various markets for clients ranging from sponsored happy hours, catering, onsite activations, giveaways, digital promotions, webinars, etc.-Deliver data and metrics for clients for post-show and post-campaigns along with aligning client messaging with the company brand for enhanced promotion.-Travel onsite to every live event to ensure every sponsored activation is set up accordingly and scheduled on time for MAGIC, PROJECT, COTERIE, and SOURCING fashion events.-Act as liaison between internal and external parties such as sponsors to collect deliverables and ensure product satisfaction, and vendors to negotiate pricing and order services.-Allocate budgets for activations that account for $300k+ for each event, regularly review inventory, manage product timelines, and report current and past sales.-Forecast budget spending and planning all while creating customized packages for potential and current clients. Complete payments and control expenses by receiving and reconciling invoices.-Strengthened budget planning by contributing administrative expertise and operations knowledge, and enforced team adherence to quality standards, deadlines, and proper procedures.

New York, Us

-Closed multiple deals for various digital products, upsold to existing customers to expand user access, and purchase other products based on their line of business.-Scheduled 10-15 sales presentations per week to individual clients and groups.-Demonstrated the products, and qualified before passing them over to account executives to close for firm-wide access ranging from 20 to 100+ users.-Develop multiple lead pipelines for new business with solo practitioners, mid-size law, legal companies, and major corporations as well as train and onboard customers on products.-Design and led new strategies for various campaigns by composing email sequences, call scripts, structured demo calls, and calls to action to alter messaging on product sites to generate more revenue for the entire sales department.-Connected with 50+ new clients each week with a consistent 20% conversion rate.-Sent personalized emails and made outbound calls to targeted prospects.

Us

-Undertook campaigns and projects to stop the spread of covid by alerting residents in hot spot neighborhoods, travelers who arrived via plane and encouraged them to get tested-Dialed 70-80 calls daily to collect information from individuals or households, monitor symptoms daily, provide information for basic necessities to those quarantined and isolated. -Advised individuals on positive test status and scheduled appointments for Covid-19 vaccine for those eligible

San Diego, Ca, Us

-Served RIA advisors directly as well as other independent financial advisors regarding client accounts.-Educated advisors and account holders on investment and account services, the use of technology and software to monitor, maintain, and service their operational needs.-Educated advisors on different account platforms such as fees, products, and functions, as well as trained and onboard new and existing advisors on product use and CRMs.-Identified and resolved client needs/challenges with advisors and account holders-Handled customer inquiries, payments, and service requests, and updated records with details of customer interactions and transactions.

Waltham, Ma, Us

-Opened 40-60 new accounts daily.-Provided quality assurance for various new account applications, as well as advisory fee-based contracts, to ensure accuracy and completeness.-Assisted transitioning firms and advisors with an entire book of business onto the platform by opening accounts.-Established brokerage and advisory accounts via paper, upload, or fax for both existing and transitioning advisors.-Processed a variety of account maintenance functions,

San Diego, Ca, Us

-Retained an average of 25 customers per week who requested to cancel their subscriptions. -Assisted customers with questions and concerns regarding their subscriptions and navigating through company website.-Secured customers' sensitive information on database and kept confidential.

-Analyzed innovative tactics to reach new and existing donors via social media and research. -Assisted fundraising events by outreaching to donors for projected donations via phone and email.--Prepared various documents for donors to donate funds. Oversaw Twitter and Facebook accounts for nonprofit organization.

Brooklyn, New York, Us

-Responsible for daily updates for SEO content on the website for top hits on Google.-Produced weekly scripts for personalities on the company’s YouTube channel about new footwear releases. -Conceptualized more than 2,500 meta-descriptions for products.-Consistently updated product descriptions for both sites -Edited or rewrote existing copy as necessary regularly, and brainstormed new approaches and ideas to improve content strategy.-Kept a consistent brand voice across all digital platforms.

San Diego, California, Us

-Reception, front desk duties; greet customers.-Advised faculty, staff, and students about campus safety, police dispatch, college services, and parking services. -Marketed programs and classes to potential students interested in educational courses.

Communication, Journalism, And Related Programs

High School