Clinical: Correctly identifies appropriateness of appointment scheduling. Directs emergent needs to nurse manager for further triage. Substantial calendar management and scheduling Reviews clinician completed encounter sheet for appropriate completeness of form. Prepares patient record for office visit, entering appropriated forms as needed. Inform nurses when patients are ready for surgery Administrative: Responsible for complete and accurate data entry of all information which includes patient registration, encounter billing information and changes in insurance information. Responsible to ensure all charts and forms for the office visit is ready for the provider: i.e. encounter form, chart forms and appointment list. Manage confidential information Responsible for assisting in answering all incoming calls, taking accurate messages. Assist in scheduling of appointments and directing appropriate calls to the triage nurse. Exits patient. Collects payments, obtains referrals to specialist and schedules upcoming appointments when necessary. Provides reports of daily productivity, collection standing, and problem areas of the front desk to the Operations Director on a daily basis.

 Review, assemble and maintain all documentation required to close for Leased Properties Ensure all regulatory, jurisdictional and corporate guidelines have been met in order to approve, close and authorize for commission payment Process all Earnest Money Deposit Checks received per Rental Service Center Methods and Procedures Using email provided template(s) immediately, clearly and concisely notify agent, Branch manager and Regional Vice President as appropriate of any deficiencies in the documents required before commission disbursement Track status of each case daily to determine if case information has been received and can be processed to ensure timely closure of all issues Using a Digital Sender and Right fax mailboxes process any additional paperwork received into electronic file folder for the appropriate case Setup cases for Accounting check deposit, agent, 3rd party payment(s) and PC dollar application Identify cases where a Federal Form W-9 is required and works to ensure receipt of documentation Respond to inquiries, phone, email or fax from agents, branch managers or Landlords Data entry of case information and status Calculate commission payments Prepare and approve commission sheet for payment Works revision requests received from agents, branch managers and other parties