Franchescka Sandoval-Merida Email and Phone Number

Constant communication with caregivers. Monitor children during outdoor activities and interact with the children to enhance their learning.Prepare and serve meals and monitor children during lunch time.

• Knowledge of DSS and ORR policies and regulations.• Provide individual supervision.• Facilitate weekly federal staffing's in absence of Director of UIM Clinical Services• Knowledge of required weekly, monthly, and quarterly reports• Experience with successful completion of reunification process per ORR guidelines.• Provision of case management services as required by interdepartmental standard 22 VAC 40-151-700 for eight UIM cases.• One-on-one supervision to assigned Case Managers and reviews their cases to ensure appropriate language, timely completion of reports and tasks, and to provide ongoing training.• Participation in the development, facilitate the meetings, write the reports and monitor all service plans.• Ensure planning process is oriented toward safe family reunification, preparation for return to the country of origin, transfer to a higher level of care or less restrictive setting, or transition to an alternative living arrangement once legal immigration status has been obtained.• Work with Quality Assurance to ensure UC files are complete and include detailed case notes, intake, assessment, legal, education, medical, and mental health information.• Consult with residential staff, clinicians, and educational staff to ensure resident is receiving optimal services and to review and discuss those areas needing attention.• Ensure timely documentation of all required reports.• Ensure timely notification of appropriate personnel, parents, and agencies regarding incident reports and medical/dental emergencies• Serve as primary point of contact for sponsors, attorneys, and ORR representatives.• Reported to Director of UIM Clinical Services for job duties, quarterly/annual reports, to assist with other tasks, and for supervision.• Attended all training mandated by YFT and respective governing entity to include but not limited to maintaining current CPR/First Aid certification, Handle with Care certification, and annual TB test/screening.

• Knowledgeable of Standards for Interdepartmental Regulation of Children’s Residential Facilities and program services. • Excellent organizational skills. • Provided support and assisted in training new case managers.• Knowledgeable of ORR mandated HS and TVPRA-HS processes.• Maintained communication with agencies, parents, and youth.• Knowledgeable of ORR Policy. • All deadlines met in a timely fashion. • Numerous successful completions of the reunification process per ORR guidelines.• Participated in the development, facilitated the meetings, wrote the reports and monitored all service plans, including the production of ISP's and Case Reviews based on standard protocol input from the Office of Refugee Resettlement.• Consistently documented the provision of services in each Unaccompanied Child (UC) case file.• Maintained direct contact with each assigned UC to discuss the reunification process. • Maintained constant communication with the UC's family/sponsor as well as the legal service provider.• Ensured the timely documentation of all required reports.

• Oversee physical care of YFT residents.• Helped in the development of acceptable habits and attitudes for YFT residents.• Management of resident behavior.• Assisted in meeting the goals and objectives of any required service plan.• Responsible for guidance and supervision of the residents/children to whom assigned.• Responsible for the coordinated supervision of the residents to include but not limited to continued awareness and ability to give an account of each resident location upon request.• Confirmed the census count received from prior on-duty staff prior to assuming floor responsibilities.• Updated incoming staff with a detailed report of the resident's daily activities/ concerning behaviors.• Confirmed the status and location of assigned residents every 15 minutes.• Maintained the structure and regulations at all times.• Documented any required forms, particularly the daily log. • Performed waive testing on residents after home visits, AWOL, and as needed with complete accuracy and compliance.• Attended all trainings required by the program.• Stayed in compliance with mandatory trainings.• Completed all other duties as assigned by the Director Residential or Supervisor.• Assigned to supervise 10 residents at a time. • Assigned to training all new residential counselors.

Identified and addressed behavioral issues related to negative behavior, with workable behavior management and daily living solutions. Understood and implemented therapy goals and strategies for each student as guided by the LBA. Managed various ratio client sessions with accuracy, while establishing observable and measurable objectives to facilitate child abilities.

Providing excellent customer service while working with team members.Maintained the cleanliness of the restaurant at all times. Cash handling.

Providing excellent customer service to open and close a sale.Assisted the buyers/sellers with the appraisal process.

Cash handling.Managed the inventory of the store on a weekly basis. Providing excellent customer service while working with team members.