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Franchette Briones is listed as Customer-Focused Account Manager with Strong Operations Background and a Passion for Delivering Exceptional Service at ROHEI Learning & Consulting, a company with 77 employees, based in Singapore, Singapore, Singapore. AeroLeads shows a work email signal at rohei.com and a matched LinkedIn profile for Franchette Briones.
Franchette Briones previously worked as Senior Account Manager at Rohei Learning & Consulting and Director Of Operations at Rohei Learning & Consulting. Franchette Briones holds Bachelor Of Science In Hotel And Restaurant Management, Hotel/Motel Administration/Management from University Of Santo Tomas.
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As an Accounts Manager at ROHEI Learning and Consulting, I bring with me a wealth of experience in hospitality, operations, and customer service. Throughout my career, I have consistently demonstrated my ability to adapt to change and remain driven in the face of challenges.With a career that began in the hospitality industry as a front office executive and Events Manager, I have honed my skills in creating exceptional guest experiences. I joined ROHEI as a Guest Experience Executive and was quickly promoted to Director of Operations, where I oversaw the day-to-day operations of the company.Recently, I was asked to move to the Commercial team as an Account Manager. In this role, I have continued to excel, leveraging my expertise to drive new business and create lasting relationships with clients.One of my proudest accomplishments has been spearheading the roll-out of guidelines and procedures for managing the office and operations during the COVID-19 pandemic. As the head of the BCP team, I ensured that our team remained safe while maintaining our high standards of service.In my free time, I am passionate about baking and cake decorating. I enjoy experimenting with new flavors and techniques, and have a particular affinity for creating sugar flowers. This creative outlet allows me to recharge and bring fresh perspectives to my work.Moving forward, my goal is to continue to contribute my hospitality and customer service skills to the success of my team and my clients. I am passionate about creating exceptional experiences and am always eager to take on new challenges.
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A career timeline built from the work history available for this profile.
Singapore
Explores new opportunities that align with the organisation’s vision and mission Builds and manages lasting relationships and partnerships to drive revenue, engagement and collaborations across the TAE sector Develops and implements Partnership policy and framework
Singapore
Developed competencies for staff development and growth aligned to organisational valuesSpear-headed and developed the organisation’s Business Continuity Plan in response to the global pandemic Effectively collaborated with other Heads of Department to manage department tasks to meet organisational objectives.
Singapore
Oversaw logistics and resource arrangements across the organisation’s products and servicesDeveloped the department’s standard operational procedures Drove the overall quality assurance of the organisation's customer service
Philippines
Effectively organised corporate meetings and social events to exceed client’s expectations Managed the cross-functional teams in delivering world-class customer service to guests Led customer service initiatives under the direction of the Sales and Marketing department
Philippines
Assisted clients with the planning of special events such as weddings, birthdays and business conferencesAssist and implement end-to-end planning, execution and administration of Sales events
Philippines
As a Front Office Executive at Diamond Hotel, I provided friendly and courteous service to all guests, ensuring that their check-ins and departures went smoothly. In addition, I was responsible for responding to guests' issues in a friendly and timely manner, working to resolve any concerns and ensure their satisfaction.
Other employees you can reach at rohei.com. View company contacts for 77 employees →
Claribel Abadilla
Colleague at Rohei Learning & ConsultingSingapore, Singapore
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JL
John Lim
Colleague at Rohei Learning & ConsultingSingapore, Singapore
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Raymond Teo
Colleague at Rohei Learning & ConsultingSingapore, Singapore
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Chris Hogan
Colleague at Rohei Learning & ConsultingSpringfield, Illinois, United States, United States
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Gabriel Leong
Colleague at Rohei Learning & ConsultingSingapore, Singapore, Singapore
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SF
Siew Fong (Karen) Lim
Colleague at Rohei Learning & ConsultingSingapore, Singapore
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Praise Mok
Colleague at Rohei Learning & ConsultingSingapore, Singapore
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Alan Wong
Colleague at Rohei Learning & ConsultingSingapore, Singapore
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Denise Tan
Colleague at Rohei Learning & ConsultingSingapore, Singapore
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HM
Hak Ming Lee
Colleague at Rohei Learning & ConsultingSingapore, Singapore
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Quick answers generated from the profile data available on this page.
Franchette Briones works for ROHEI Learning & Consulting.
Franchette Briones is listed as Customer-Focused Account Manager with Strong Operations Background and a Passion for Delivering Exceptional Service at ROHEI Learning & Consulting.
AeroLeads has found 2 work email signals at @rohei.com for Franchette Briones at ROHEI Learning & Consulting.
Franchette Briones is based in Singapore, Singapore, Singapore while working with ROHEI Learning & Consulting.
Franchette Briones has worked for Rohei Learning & Consulting, Rohei Corporation, Holiday Inn Singapore Atrium, Intercontinental Hotels & Resorts, and Diamond Hotel Philippines.
Franchette Briones's colleagues at ROHEI Learning & Consulting include Claribel Abadilla, John Lim, Raymond Teo, Chris Hogan, and Gabriel Leong.
You can use AeroLeads to view verified contact signals for Franchette Briones at ROHEI Learning & Consulting, including work email, phone, and LinkedIn data when available.
Franchette Briones holds Bachelor Of Science In Hotel And Restaurant Management, Hotel/Motel Administration/Management from University Of Santo Tomas.
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