 Took and made sales calls to clients and potential clients Entered client information in Label Traxx & ZOHO Worked Trade Shows for Packaging and Shipping Industry Business to Business cold calls Customer Service Billing / Collections Order Processing Worked closely with outside sales reps Sales Support & Quotes for Equipment and Labels

• Took incoming calls from clients placing orders• Entered orders into Salesforce• Placed orders and billing info into Quick Books• Handled all customer service issues• Walked clients through new catalog

• Call center environment • Answer incoming call from clients• Set appointments for Chiropractic clients• Enter client information into data base using Infusion Program• Rescheduling appointments and customer service related questions

• Worked with purchase orders for material purchases• Oversee successful day-to-day operations with strong attention to detail and clear communication• Conduct quarterly performance evaluations of team members to promote growth and development• Lead weekly team meetings to generate ideas to increase sales, profits, and overall customer satisfaction• Assign work schedules, following work requirements, to ensure quality and timely delivery of service• Train employees in proper… Show more • Worked with purchase orders for material purchases• Oversee successful day-to-day operations with strong attention to detail and clear communication• Conduct quarterly performance evaluations of team members to promote growth and development• Lead weekly team meetings to generate ideas to increase sales, profits, and overall customer satisfaction• Assign work schedules, following work requirements, to ensure quality and timely delivery of service• Train employees in proper operational procedures, functions and explain company policies Show less

• Set up appointments for CPA services • Identify, develop, and evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost.• Monitor customer preferences to determine focus of sales efforts.• Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.• Deliver prepared sales talks in order to persuade potential customers… Show more • Set up appointments for CPA services • Identify, develop, and evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost.• Monitor customer preferences to determine focus of sales efforts.• Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.• Deliver prepared sales talks in order to persuade potential customers to purchase a product or service. Show less

• Entered purchase orders for shipment of merchandise• Ensured timely delivery • Followed orders start to finish to ensure excellent customer service• Identify prospective customers by using business directories, following leads from existing clients, and attending trade shows and conferences.• Attend sales and trade meetings, and read related publications in order to obtain information about market conditions, business trends, and industry developments.• Monitor market… Show more • Entered purchase orders for shipment of merchandise• Ensured timely delivery • Followed orders start to finish to ensure excellent customer service• Identify prospective customers by using business directories, following leads from existing clients, and attending trade shows and conferences.• Attend sales and trade meetings, and read related publications in order to obtain information about market conditions, business trends, and industry developments.• Monitor market conditions, product innovations, and competitors' products, prices, and sales.• Negotiate details of contracts and payments, and prepare sales contracts and order forms.• Prepare sales presentations and proposals that explain product specifications and applications. Show less