Franciele Prado Email & Phone Number

- Reestruturação do departamento operacional;- Condução de treinamento de novos membros e entrevistas de seleção;- Supervisão e garantia do cumprimento dos procedimentos operacionais da equipe;- Avaliação de desempenho e desenvolvimento contínuo da equipe;- Condução de reuniões individuais para alinhamento e feedback;- Monitoramento do progresso e alcance de objetivos (OKRs);- Criação de Procedimentos Operacionais Padrão (SOPs) e liderança em projetos de melhoria;- Documentação e elaboração de relatórios.

- Processamento de pedidos e gestão de relacionamentos com fornecedores estrangeiros;- Organização de dados, controle de entrega de serviços e verificação de informações de cadastro de clientes;- Otimização de procedimentos e atuação como Project Manager utilizando o método Lean para testagem e sugestão de novos serviços.

Taubaté, São Paulo, Brazil

The progress of employees is checked in advance regarding the demanded tasks, It's my charge to supervise the financial department (checking spreadsheets, invoices, payment slips, debtors, customer data, etc.) and the purchasing department (checking price and conditions offers, purchase orders, deliveries, product registration, supplier registration, etc.). With this been said, I intermediate the operational and the strategic areas of the company, delivering administrative reports to the company owners and presenting the appropriate instructions to employees.It is my responsibility registering and monitoring the accounts payable system and providing the necessary resources for the other departments as well.Furthermore, Human Resources activities are carried out, in this case, I elaborated the entire process of job design, so I am responsible for maintaining the functions of each employee in the right place. I also perform the hiring process, doing all the steps from screening of resumes, performing interviews, analysis of candidates for job vacancies and introducing people to their role. Training and Developing the teams, monitoring the performance of employees and being responsible for the constant operation of feedbacks about the individual's performance are other Human Resources duties that I have to look after.Finally, I am in charge of the entire personnel department bureaucratic process, such as delivering payslips to employees, requesting and monitoring medical examinations and handling the personnel department's documentation such as: employment contract, terminations, work cards, payslips, among others.

Taubaté, São Paulo, Brazil

I provided the proper assistance to the financial and purchase sectors of the company, training and tracking the new individuals to their routine activities, and so monitoring the intern's performance. Obtaining information about the result of the company and reporting that to the company managers was my responsibility too. In addition, during this period I gathered several quantity of data in order to start the implementation of the Standard Operating Procedure applied for the sectors mentioned above.

Taubaté, São Paulo, Brazil

Activities in the tax, financial and accounting sectors were performed, such as issuing sales, returning, shipping and entering invoices, analyzing customer credit and registering new customers, updating and monitoring customer data in general, provisioning and controlling accounts receivable, collection of debtors, data entry in Excel spreadsheets, registration of items in the stock system, making the inventory report, archive organization among other activities.

Taubaté, São Paulo, Brazil

During this period it was my responsibility to plan and develop activities for children, teenagers and adults helping them to learn the English language. In addition, the students' progress was monitored, and so the individual needs of each one was considered. It is worth highlighting that in this period there was total autonomy to develop my own method of teaching, in which new ways of facilitating students' learning were introduced.

Caçapava, São Paulo, Brazil

During this period I planned and developed activities for children, teenagers and adults helping them to learn the English language. Consequently, the students' progress was monitored and all the related information was reported to the coordination. Also I used to correct and elaborate the evaluative activities, but always following the guidelines of the methodology required by the organization.

Taubaté, São Paulo, Brazil

In this occupation I controlled, inspected, posted and archived documents, I used to make the payments provision and to charge the debtors.

Bachelor Degree, Business Administration

Technological, Business Administration