Francine Michaelides Email & Phone Number

Airport West, Vic, Au

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Non-executive board director, Marketing at children’s charity FunFlight

Melbourne, Victoria, Australia

1:1 communications including eDM (journeys), SMS, multi-channel within the RACV Motor, Home and Trades portfolio.Website personalisation via the Adobe Suite; campaign management and build via AEM and Adobe Target.

Melbourne, Victoria, Australia

- Creating, launching and monitoring B2B and B2C marketing initiatives - Project management- Go-to-market strategy and execution- Managing help centre and social pages including LinkedIn, product review and google my business accounts - Marketing automation: creating and monitoring 'always on' eDM retargeting campaigns- Event management - Brand management- Liaising with internal/external stakeholders to ensure all relevant information is communicated efficiently to and from the marketing department.- Coordinating the marketing administration for the business including marketing budget, invoice processing and ad hoc marketing requests

- Assisting in the development and distribution of marketing and promotional material- Copywriting and proofreading- Liaising and strengthening relationships with internal and external stakeholders- Assisting in the organising of traditional and digital campaigns - Preparing and delivering promotional presentations- Assisting in monitoring active marketing programmes and developing ways to improve those campaigns- 2020 Excellence award winner for collaboration

Melbourne, Australia

Employed as a Product Specialist in addition to working within the Premium Plus team.RedBook Inspect:• Provide appropriate advice and product information to all product specialist enquiries that I receive in a timely manner.• Communicating effectively and professionally on the phone with customers all all times.• Achieving and exceeding phone booking targets each month.• Mentoring work experience participants.• Regularly update customers on how their applications are progressing.• Processing payment and completing applications for vehicle inspections across Australia.• RedBook administration duties for bookings.Premium Plus:• Writing advertising copy for Carsales Advertisements • Provide appropriate advice and product information to all product specialist enquiries that I receive in a professional and courteous manner.• Regularly update customers on how their advertisements are progressing.• Processing payment and vehicle details• Keep up-to-date with our product and service offerings so that you can always provide customers with accurate information.• Providing information to customers across the Carsales network including:- Carsales.com - Bikesales.com- Boatsales.com- Caravancampingsales.com- Trucksales.com- Constructionsales.com- Farmmachinarysales.com - Equipmentsales.comIn addition to the above, I also complete corporate reception duties. These responsibilities are detailed below:- Operating a switchboard in a warm, confident manner- Meeting and greeting clients- Booking meeting rooms- Liaising with Personal assistants- Office management: reviewing and approving supply requisitionsIn May 2018 and January 2019 I was awarded the Customer Service Excellence Award for providing high quality service to our customers. I have also completed Ergonomics training: I am qualified in providing Ergonomic assessments.

Melbourne, Australia

As an Account Originations Officer at ME Bank my responsibilities included:- Investigating suspicious accounts and communicating with verification team to solve cases.- Administrative tasks for personal loans, credit cards, debit cards and term deposits. - Contacting customer via phone and email for identification purposes and further investigation enquiries.

Melbourne, Australia

Crowther Blayne is an Australian leader in business-to-business online and print publications for a variety of industries worldwide.Crowther Blayne publications provide businesses with the broadest possible audience and target the most relevant decision-makers. By providing a platform of the highest quality, products and services are presented in the best possible light to the marketplace.My Role as a Sales Executive at Crowther Blayne:Researching and contacting potential clients for business to business publications.Within this role I was required to make contact with businesses throughout Australia and pitch them advertising opportunities within current publications being organised. Contacting and communicating with both large and small companies on a daily basis.Achievements during role:- Week beginning 13/06/16 I made a total of $23,388 in new sales, including a single national deal, at the time earning a title on the 'top sales leader board' of the Melbourne office.

Melbourne, Australia

The Sales Coordinator plays a crucial role in providing administrative support to the Sales Executive & Group Business Manager. Key aspects of the role:- Effectively and accurately manage, protect and grow revenue within the agency portfolio- Develop and foster commercially effective relationships with key stake holders- Processing and confirming bookings with media agencies via phone and email- Responding to media briefs with advertising proposals- Monitoring and optimising campaigns- Support the Sales Executive in the sale of program sponsorships and spot packages

Melbourne

- Supervise sales associates and handle change requests by customers, as well as maintaining stock standards- Be acquainted with sales items and procedures in the department in order to provide accurate information to clients that can enhance sales transactions- Train members of the sales team in order to make them better sales associates- Have a positive approach to sales strategies and motivate sales associates to keep their heads up in both good and bad moments in the sales department- Supervise opening and closing of the store at the appropriate time.

Moonee Ponds

I have previously worked for The Cheesecake Shop for the two and half years as a retail sales assistant.My responsibilities were as per below:- Providing excellent customer service and up-selling products- Problem solving skills: dealing with customer queries or complaints - Cake and dessert decorating: handling food with safety and care at all times

Advertising

Completed the following qualifications at RMIT City Campus: - Advanced Diploma of Advertising - Diploma of Advertising - Cert IV.

Vce Year 12 Certification, Theatre/Theater

Activities and Societies: Performing Arts, Theatre and Speech Captain 2013