Francine Salonga Email & Phone Number

Chicago, Illinois, United States

Houston, Texas, United States

Board Member

Houston, Texas, United States

Houston, Texas, United States

* Manage a total of 44 accounts comprising of both specialty-multi and department stores* Manage a team of Estée Lauder Companies Freelance Makeup Artists* Interview, hire, and manage staff behavioral and sales performance* Analyze the business and identify sales goals and targets using KPI’s relevant to business* Develop teams through regular, quality store visits and one-on-ones with focus on achievement of sales and productivity goals* Utilize and demonstrate solid understanding of sales, product knowledge, events, operations, retail market, and cosmetic industry* Strategize with retailers to attract, convert, and retain clients* Strategize with retailers to drive sales through local and promotion and in-store events* Create and maintain strategic partnerships with retailers and execution of seasonal brand plans and promotional calendars* Conducts in-store training customized to brand and retailer, and the education, coaching and development of the sales team

Austin, Texas Area

* Worked in partnership with Corporate and District Management on executing New Store Turnover and Grand Opening tasks* Successfully opened seven NYX Professional Makeup Stores with a total Grand Opening Weekend Volume of $300K * Trained a total of 17 Store Managers and Assistant Store Managers on company standards and expectations * Trained over 100 part-time employees and Key Holders on key business objectives and company standards* Ensured new store team was knowledgeable in beauty, product, customer services, merchandising, operations, and brand experience* Scheduled weekly follow-up calls with Management to provide subsequent training and support* Recruited and staffed new stores based on the needs of each individual store and headcount* Assisted management in providing clear and concise feedback to store teams * Assume overall responsibility of the store* Consistently create a welcoming environment for customers and quickly respond to customers’ inquires and needs* Demonstrate respectful behavior, with passion for beauty and self-expression, drive sale, cash management, and inventory control* Prioritize, plan, and adjusts schedules as necessary

Austin, Texas

* Managed 17 Michael Kors accessories, footwear, and ready-to-wear department store shop-in-shops in Austin Market* Ensured consistency, implemented sales-driving strategies, and developing strong relationships by training retail partners on brand standards in order to achieve sales plans* Analyzed sales reports to determine the needs of the business and applied business strategies* Designed and implemented processes to allow remote management* Provided training, product, and competitive recaps to District Manager, Senior Director of Stores, Corporate Office, and Retail Partners* Motivated Retail Partners Selling Specialist to meet and exceed sales and productivity goals, ensuring they were fluent in all aspects of the business * Trained retail partners on sales strategies, product knowledge, and brand standards through various monthly, quarterly, and seasonal trainings* Partnered with Associates by department to drive sales and exceed customer service standards through development of a personal client database* Ensured all visual standards were met during monthly floor sets

San Antonio, Texas

* Managed all aspects of the store including presentation, leadership, training, and store operation * Conducted interviews and facilitated new-hire orientations* Identified potential candidates for employment and provided additional training to current employees* Ensured employee relations and workplace issues were handled effectively and efficiently * Coordinated with management team to resolve operational and customer issues* Managed store’s weekly schedule and payroll operations

Austin, Texas Area

Provided a wide variety of administrative support services for the Graduate School of Curriculum and Instruction by supporting office operations

Austin, Texas

Served as an advisor during the University of Texas Summer Orientation program that collaborated with both students and parents during a ten three-day orientation sessions. Duties include: Planning programs and assisting in the academic preadvising process for new students, planinng and implementing programs for new students relating to campus life.