Francine Dockter Email & Phone Number

San Diego, California

Oversee all accounts receivable and accounts payable transactions for a full service large format printing company using QuickBooks Online. Provide positive customer service through phone, email and in person.Accounts Receivable Convert processed orders to invoices Post customer payments by recording cash, checks, ACH and credit card transactions Prepare, review, and email monthly customer statements Communicate with clients about billing discrepancies and questions Collect on outstanding invoices Process Portal PaymentsAccounts Payable  Review and verify bills and check requests Bill entry via QuickBooks Online  Prepare and perform weekly check runs (credit card and checks)Administrative Answer and direct calls Complete credit applications as needed Order office supplies and coffee service

La Jolla, Ca

Performs a wide variety of duties for non-profit including preparing, recording and reconciling with the school’s accounts payable system with quick and accurate data processing and input. Provide back-up for numerous areas in support of the department.• Process accounts payable monthly average of $882,200 • Data input in accounts payable for over 600 monthly transactions/invoices• Knowledge and application of current, common accounting practices and principles• Proficient knowledge of modern office procedures and practices• Strong documentation and organizational habits• Maintain subsidiary ledgers and spreadsheets• Excellent telephone, oral and written communication skills including the proper use of business English, grammar, spelling and punctuation• Ability to establish and maintain effective working relationships with vendors and other employees

San Diego

Maintain clients’ business, grant and personal check registers while also providing accurate bill payment, invoicing, accounts receivable and bank reconciliations in QuickBooks Pro.• Implemented online credit card system which resulted in quicker invoice payment by 50%• Reduced operating costs by 10% through streamlining work processes

San Diego

Accounts Director / Administrative Assistant / Graphic Assistant Monthly and specialty publications of four-color magazine focusing on education and resources for families and parenting. Accounting• Streamlined bookkeeping procedures increasing productivity• Managed A/R of 300+ advertisers using business level accounting system• Maintained advertising accounts and contracts for five advertising sales representatives• Tracked payment progress by creating monthly balance sheet• Communicated with customers to identify and resolve outstanding payments producing an increase in receipts. Managed and responded to all correspondence and inquiries from advertisers and vendors Administrative Assistant• Answered and fielded incoming calls • Provided excellent customer service for readers, advertisers and sales representatives• Filed/Scanned/Mailed/Emailed documents Graphic Assistant• Revised and printed Media Kits for advertising executives• Prepared “as is” advertising for print

Greater San Diego Area

• Design and electronically post available rental ads for 28 local rental properties• Contact and screen potential renters • Draw-up rental/owner contracts • Collect deposits and rent• Perform walk-thru's for property owner and renter • Coordinate necessary repairs with various vendors

Associate'S Degree

Certificate Of Completion Commercial Art