Francine M. Jackson, Mba Email & Phone Number

Served in full-time analyst role until 2022, then moved into the newly created position of Program Manager. Manage the lifecycle of the scholarship program, including the development of scholarships and reporting to donors and the board of directors. Serve as point of contact for scholarship and small grant programs. Provide training to stakeholders on application platform and processes. Also assisted assigned departments in the preparation of budgets for new grant requests, and prepared statistical and narrative reports for grants.

Review proposed grant expenditures for conformance to the approved budget. Assist assigned departments in the preparation of budgets for new grant requests. Prepare statistical and narrative reports for grants. Assist in the implementation of new techniques, procedures, methods, and systems. Provide support and customer services to scholarship and small grant recipients.

York, Pennsylvania

Grant Consultant | Oct. 2018 – PresentGrant Developer | Payroll Administrator | Special Project Analyst | March 2010 – Oct. 2018Served in full-time analyst role until 2018, then tapped to train and mentor newly hired Grants Coordinator. Provide client consulting, supportive services and staff training, ensuring quality grants for fire and police department. Identify and manage service issues and root causes and deliver grant solutions. Also, served in Payroll Administrator role for 400+ staff, processing payroll and pension benefits, as well as distribution, wage attachments, payroll taxes and direct deposit. Key Contributions • Personally, authored more than 100 grants over 10-year tenure, winning 95% of proposed grants.• Reversed the number of audit findings due to inaccurate oversight and lack of SOPs for grant applications.• Assumed additional position as Payroll Administrator and learned role from scratch. Earned reputation for delivering highly accurate pension and payroll processing for 400 employees of the City of York.

Harrisburg, Pennsylvania

Charged with triplicate role: (1) Managed Innovation Grant program for physician community (2) Provided technology and administrative support to education division (3) Identified government, foundation and corporate grant prospects and coordinated development of proposals for new funding. Served as SME with commercial support organizations on grant-related matters.Key Contributions • Successfully developed innovation Grant program to address negligible infrastructure. Created guidelines for new grant, launched application, determined evaluation process and guided committee across multi-layered, matrix organization.• Stepped up and assumed additional responsibilities after denial of PA Med grant for FTE position. Automated submission process for providers seeking renewal to offer credit for courses, submitted course reporting to the state health agency for physicians seeking licensing renewals and corrected data errors submitted to the state.• Earned reputation as a Subject Matter Expert in physician communications with the State of PA.

Harrisburg, Pennsylvania

Led and provided vision for shaping finance function for ITT encompassing 400+ students. Managed executive-level reporting of financial results and key performance indicators, constantly improving quality and efficiency. Developed and implemented overall financial systems roadmap to assist in student retention efforts. Managed team of three financial aid counselors.Key Contributions• Improved employee morale, resulting in higher departmental productivity. Mentored, coached and trained team of financial aid counselors; implemented one-on-one coaching and career development goal setting.

Hired for start-up university role and charged with establishing and executing financial aid infrastructure from scratch. Provided comprehensive financial aid planning for 300 students; presented workshops in local communities; recruited transfer students at local two-year community colleges; taught budgeting module for incoming freshmen; led student retention committee.Key Contributions• Orchestrated entire financial aid infrastructure and created SOPs for institutional aid in addition to financial aid process for new students. Ultimately, positioned University to offer private loans for students in need until university was able to offer state and federal aid.• Conducted financial aid workshops for high school and transfer students from area institutions, including Harrisburg Area Community College campuses in York, Lancaster, Harrisburg, Gettysburg and Lebanon.• Developed “Budgeting 1010” workshop, enabling fewer students to lose housing because of non-payment. Students gained newfound knowledge on how to become better money managers.

Providing direction and leadership for student financial services staff, and manage student financial services with a special emphasis on compliance with federal regulations and service to students. Ensure the student financial services office meets the planner productivity measurements, all aid is paid in a timely basis and that all monthly or quarterly staff evaluations are completed.

Working with the school President in planning and setting goals to be met by the enrollment team; supervise overall sales and marketing efforts, and Financial Aid department; work with the school Director to position the school for long-term growth.

Supervised financial planners and assisted new incoming students with developing a plan to pay tuition costs not covered by financial aid; oversee the student work-study program and coordinated the communication flow from Admissions to the Financial Aid department.

Provided direction and leadership for the Financial Aid staff, and managed financial aid with a special emphasis on compliance with federal regulations and service to students. Worked closely with the Business Office Manager to ensure all aid is paid on a timely basis.

Meet with prospective students and families for the purpose of providing guidance throughout the Financial Aid process. Help families to develop plans to finance educational expenses. Provide information and answer questions effectively, accurately and truthfully; continue contact by mail, telephone and email throughout preadmission.

Meet with prospective students and families for the purpose of providing guidance throughout the Financial Aid process. Help families to develop plans to finance educational expenses. Provide information and answer questions effectively, accurately and truthfully; continue contact by mail, telephone and email throughout preadmission.

Recruit prospective students for enrollment by setting appointments for interviews; interview prospects, explain courses offered by school, advise prospective students on selection of courses based on their educational and vocational objectives, conduct tours of the school; provide information and answer questions effectively, accurately and truthfully; quote fees; continue monthly contact by telephone until prospect become applicants and ultimately students.

Master Of Business Administration (Mba), Business Administration And Management, General

Bachelors Of Arts Degree, Business Administration

Activities and Societies: Russian Club, Gospel Ensemble, Honors Program