Project Management: performed activities on all process groups in an account improvement project. Control stakeholder expectation and prioritize / implement project requirements. Risk & issue management were critical to delivery project on target and cost.Marketing Analyst: development and coordination of administrative activities of the Marketing Department in order to meet the promotion and products dissemination, campaign creation, concept, layouts and all visual identity of the company. Client Communication: make a positive customer service experience accomplished by listening to each client to gain understanding of individual needs.Team Leader: Train an monitorReporting: Sales and Department health metrics

Team: Select targets, define priorities and guideline, train team and perform deal closure.Project Management: define scope for CRM system and map software requirements using AGILE techniques. Understood key stakeholder needs and system application.

Sales: Perform client and business prospection, document opportunities and new deal in CRM system for management report.