Accomplished and results-focused professional with 5+ years experience directing technical operations from a business development perspective, formulating business growth strategies, and increasing service level excellence. Possess sound business acumen along with the capacity to develop both short and long-term planning to align with a company’s business strategy and goals. Able to improve operational results by leveraging an organization’s capability to overcome current and future market entry obstacles to drive quality performance and effectiveness. Serve as a trusted advisor to company leadership by forming clarity around business objectives and creating a work culture that motivates teams to achieve functional goals and carry out business initiatives.Bilingual: English/Spanish (10+ years). Technical Competencies: MS Excel | Microsoft Office | Microsoft Outlook | MS Word: 65-75 WPM|