Administrative Virtual Assistant with 2+ years of experience providing high-level support to executives and managing customer inquiries efficiently. Skilled in effective inbox and calendar management, data organization, and preparing impactful presentations. Strong communication and time management skills, with a commitment to maintaining data accuracy and enhancing client satisfaction across multiple platforms.
Fordec - (Ceo)
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Virtual AssistantFordec - (Ceo) Aug 2024 - PresentProvide high level support, including inbox management, calendar management and preparing presentationsHandle and organize over 1,000 data entries per month across multiple projects to ensure data reliability.Conduct in-depth web research and data mining projects, gathering targeted information and compiling data to support decision making processes.
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Customer Support RepresentativeAvivinne Enterprise Jan 2022 - Jul 2024Delivered high-quality customer support by effectively managing an average of 100+ inquiries daily, achieving a 95% first contact resolution rate.Ensured a positive customer experience through clear communication and excellent phone etiquette.Reduced response time by 25% through prioritizing tasks and managing inquiries across multiple platforms, consistently maintaining a response time of under 24 hours to enhance customer satisfaction.
Francis Arthur Education Details
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Alx AfricaVirtual Assistance Training -
Christian Service UniversityRegistered Nursing/Registered Nurse
Frequently Asked Questions about Francis Arthur
What company does Francis Arthur work for?
Francis Arthur works for Fordec - (Ceo)
What is Francis Arthur's role at the current company?
Francis Arthur's current role is RN || BSN || Member @Spot Stroke Fast Foundation || Vice President @ Joyful Touch Foundation || Member @ OhenebaCare Foundation || Virtual Assistant || Inbox, Calendar & Data Management || Helping Enterpreneurs.
What schools did Francis Arthur attend?
Francis Arthur attended Alx Africa, Christian Service University.
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Francis Arthur
It Support Engineer| Network Support Specialist| Travel And ToursGreater Accra Region, Ghana -
Francis Arthur
Conversation -Focused, Research-Oriented, Industry Expect, Education/Training And Personal BrandingAwutu Senya East Municipal District -
Francis Arthur
Accra
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