Possess a wide range of skills, knowledge, and experience as a professional rider.Professionally driven, reliable, friendly, 20 years of customer service skills.Inspiring character with extensive experience in service industries. Winner of SEA Games Gold Medals :• Individual Road Race 187 km - year 1985• Team Road Race 187 km -year 1985• Team Road Race 187 km - year 1987• Team Time Trial 100 km - year 1985• Training in Germany - year 1985Participate in SEOUL Asia Game• Individual Road Race 192 km - year 1986• Team Time Trial 100km - year 1986Participate in SEOUL ASIA Cycling Championship• Individual Road Race 192km - year 1986• Team Time Trial 100 km - year 1986Participation in World Armature Cycling in Japan and Korea 1986• Tour of Japan• Tour of KoreaCycling BackgroundDiscipline : Road CyclingStrength on the bike : Climbing, Time-Trialling, Aggressive, Domestique, Team PlayerInstitute / Academy : Malaysia National Cycling FederationStarted Competitive Cycling since year 1982
Malswisse Sdn Bhd
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Professional ConsultantMalswisse Sdn Bhd May 2011 - Present•Assessed, optimized and elevated operations to target current and expected demands•Recommended improvements to products and services to mitigate customer complaints•Reviewed account and service histories to identify trends and issues•Collected customer feedback and recommended procedural or product and services changes to enhance future service delivery•Resolved customer issues and diffused situations by listening to concerns and developing solutions• Increased sales by 70% over a two-year period
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Senior Regional Sales ManagerEsthetics International Group Berhad Nov 1988 - Apr 2011Selangor, Malaysia•Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth•Led sales planning, development and account management for Malaysia, Singapore, Thailand, Hong Kong, and Guangzhou Dermalogica Dealers•Worked closely with area sales managers, improving customer response strategies, responding to inquiries, resolving customer complaints, close deals with salon owners/dealers•Devised sales and distribution strategies, and supported management model to achieve $15M sales budget•Projected more than $1.3M in sales during beauty exhibition 2007 and achieved 200% of the target•Drove business development by cultivating strong supplier relationships and executing benefit-oriented sales presentations to prospects
Francis Chen Education Details
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Malaysia National Cycling FederationProfessional Cycling Training
Frequently Asked Questions about Francis Chen
What company does Francis Chen work for?
Francis Chen works for Malswisse Sdn Bhd
What is Francis Chen's role at the current company?
Francis Chen's current role is SEA Game Gold Medal Cyclist. Passionate in cycling industry..
What schools did Francis Chen attend?
Francis Chen attended Malaysia National Cycling Federation.
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Francis Chin Chen Teng
Wp. Kuala Lumpur -
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