Francis Chen Email & Phone Number

- Proven experience in leading project teams, applying system engineering principles and techniques in managing development and reporting in large and complex management information systems- Over twenty years experience working in Project Management environment managing project portfolios and project register, stakeholders, contractors and third party suppliers- Two years experience working in Project Management Office (PMO) assisting the director to set up the PMO and providing strategic advice, direction and support to team members- High level analytical skills, problem solving skills, negotiation skills, conflict resolution skills, and administrative skills including organising tasks and setting priorities and managing complex workflows- Strong customer service mindset, interpersonal, consultation and communication skills while I worked harmoniously with internal and external stakeholders at various levels, thus achieving “Total Customer Satisfaction”- Formal qualifications, including Master of Engineering Management, Post-Graduate Diploma and Bachelor in Electronic Engineering, provided practical training on requirement analysis, design, development, testing, control and delivery of projects, and passed the PRINCE2 Foundation Examination at high marksPersonal Qualities:- team player, proactive, flexible, adaptable, accountable, analytical, organised, creative, confident and self-motivatedSpecialties:- IT and Engineering Project Management (using PRINCE2, PMI PMBOK, SCRUM)- Portfolio Management in a PMO, and a Change Agent for Project Management culture- Business Modelling and Business Process Re-engineering- Business Analysis and Systems Analysis- Systems Solution Design, Integration and Data Migration- Systems Engineering and Risk Management- Systems Development Life Cycle- Test Strategy / Plan / Case- Documentation and User Training- Business and IT Strategic Plans, Product and Technology Roadmaps- Building High Performance Teams

Listed skills include Systems Analysis, Leadership, Information Technology, Requirements Analysis, and 18 others.