Francis E Email & Phone Number

San Francisco, California, Us

• Act as a catalyst for continuous improvement, collaborating with stakeholders to identify business challenges and implement scalable solutions that enhance productivity across the project lifecycle.• Demonstrate adaptability, flexibility, and creativity in stakeholder engagement, actively supporting the Agile transformation agenda in the evolving landscape of work.• Possess advanced knowledge of Scrum, Agile theory, methodology, techniques, rules, and practices, including estimating/sizing, planning, forecasting, reporting, conflict resolution, and facilitation within the team and Transformation office.• Foster an environment where my team feels comfortable escalating challenges, promoting positive reinforcement of successes and driving change.• Foster collaboration and building strong relationships across teams and functions.• Lead, plan, execute, and evaluate project activities to ensure successful completion of initiatives, contributing to the team's direction and effectiveness, while providing valuable advice to the team and delivery leadership.• Continuously drive improvement as a change agent, engaging stakeholders to identify business problems and devise scalable solutions that adapt Agile processes, ultimately enhancing productivity throughout the project lifecycle.

Milwaukee, Wi, Us

• Acted as a servant leader for multiple onshore and offshore scrum teams, promoting agile best practices.• Facilitated daily scrum meetings, backlog refinement, sprint planning, sprint review, and sprint retrospective sessions.• Assisted Product Owners in grooming and maintaining product backlogs to ensure sprint readiness of user stories.• Coordinated efforts among engineering, design/UX, and marketing stakeholders.• Collaborated with the Agile Release Train Engineer to define and refine program and team backlogs, and supported PI planning activities.• Organized and facilitated User Story Interdependency meetings across multiple scrum teams to align work and meet delivery schedules.• Fostered a trusting and safe environment, encouraging open problem-solving and healing without fear of blame or judgment.• Maintained metrics to provide stakeholders with visibility into team-level progress and quality.• Guided and coached both the Scrum Team and Development Team on self-organization within the Agile/Scrum frameworks.• Tracked key metrics including Burn-Down, Burn-Up, and Team Velocity, effectively communicating progress to teams and stakeholders.• Proactively identified and addressed team impediments, escalating when necessary.• Facilitated crucial conversations and conflict resolution within teams, empowering them to self-govern and self-organize.

Milwaukee, Wi, Us

• Developed best practices, techniques, and tools for project planning, execution, project management, ongoing milestone/deliverable tracking, communication, and key performance metrics.• Developed project plans and budgets, works with users to understand complex problems, and focuses on bringing issues to resolution, escalating as necessary to meet timelines.• Created and delivered presentations to senior level management on project goals and plans, including progress reports and score card.• Promoted empowerment of the team and encouraged a sustainable pace with high levels of quality for the team which improved employee retention.• Maintained relationships with material vendors to lower costs and diversify capabilities.• Developed and initiated projects, managed costs, and monitored performance

• Interacted with internal customers to understand business needs and translate into requirements and project scope.• Directed business analysts in executing and delivering various tactical and strategic plans.• Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team.• Managed team performance by implementing measurable metrics to track delivery of supporting requirement artifacts.• Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.

• Performed competitor bench-marking analysis to identify manufacturing savings opportunities and potential product enhancements.• Drafted quarterly and yearly reports on company financial metrics to assess successes and account for deficiencies.• Reviewed contracts and agreements to identify potential risks and ideal mitigation strategies.• Investigated allegations to check validity and recommend actions to minimize risk.• Built and harmonized operations report for team leaders, senior managers and executives, supervising automation of reports and data sources to eliminate errors.• Promoted enterprise-level risk management practices and helped instill strong culture focused on protective policies and procedures.• Designed and monitored underwriting scorecards and related predictability.• Instituted contingency plans, ensuring business continuity through cross-training, documentation, and data backups.• Improved processes within collections and rigorously tested test and learn strategies throughout collections processes.

B Sc, Business Management & Administration

Psm 1