Customer Service Agent
Current
Oct 2024 - Present
AeroLeads people directory · profile
Francis E.J Email & Phone Number
Customer service agent at Qatar airways
at
Qatar Airways
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer service agent at Qatar airways
Location
Thrissur, Kerala, India
Company size
Who is Francis E.J? Overview
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Quick answer
Francis E.J is listed as Customer service agent at Qatar airways at Qatar Airways, a with 24889 employees, based in Thrissur, Kerala, India. AeroLeads shows a matched LinkedIn profile for Francis E.J.
Francis E.J previously worked as Customer Service Agent at Qatar Airways and Associate at Delhivery. Francis E.J holds Bachelor Of Business Administration - Bba, Business Administration And Management, General, 62% from Cms College Of Science And Commerce, Coimbatore.
Company email context
Email format at Qatar Airways
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Qatar Airways
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Profile bio
About Francis E.J
Experienced in handling inquiries, complaints, and requests through various communication channels, includingphone, email, chat and in person.Skilled in provide exceptional service and support to customers, ensuring their satisfaction.Able to understand customer needs, resolving issues, and delivering accurate and timely information
Current workplace
Francis E.J's current company
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Qatar Airways
3 roles
Francis E.J work experience
A career timeline built from the work history available for this profile.
Associate
Help with shipment tracking and delivery inquiries.Resolving issues related to shipments (missing or damaged packages, customs delays, or deliveryexceptions) Assisting with billing inquiries such as explaining charges, resolving disputes and/or claims, or providing.information on payment options, freight charges calculations. Providing support for shipping services and delivery options available, regulatory compliance, documentation requirements.Analyse and support with insights to improve the process and internal operations and service levels and Handlingcustomer escalations-preparing RCA and providing the solution.Collaborate with internal stakeholders to maintain and increase performance of client accounts,Designing SOP, mapping and freezing requirements and providing best solutions to the business.
Jul 2023 - Jul 2024
Customer Service Executive
Nov 2021 - Apr 2023
Team & coworkers
Colleagues at Qatar Airways
Other employees you can reach at qatarairways.com. View company contacts for 24889 employees →
JP
Jabir Pp
Colleague at Qatar AirwaysDoha, Qatar
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CW
Chanelle Wilmans
Colleague at Qatar AirwaysDurban, Kwazulu-Natal, South Africa
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AB
Andreea Bita
Colleague at Qatar AirwaysDoha, Qatar
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GT
Gustavo Turqueti
Colleague at Qatar AirwaysQatar
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MA
Mustafa Alan
Colleague at Qatar AirwaysHatay, Türkiye, Turkey
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SW
Steven Wijaya
Colleague at Qatar AirwaysQatar
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AT
Anil Tamang
Colleague at Qatar AirwaysQatar
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ᴊꜱ
ᴊᴏꜱʜᴜᴀ ꜱᴍɪᴛʜ
Colleague at Qatar AirwaysDelhi, India
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RS
Rommel Shetty
Colleague at Qatar AirwaysQatar
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BK
Baek-Jae Kim
Colleague at Qatar AirwaysSouth Korea, Korea, Republic Of
View →
Jabir Pp
Colleague at Qatar AirwaysDoha, Qatar
View →
CW
Chanelle Wilmans
Colleague at Qatar AirwaysDurban, Kwazulu-Natal, South Africa
View →
AB
Andreea Bita
Colleague at Qatar AirwaysDoha, Qatar
View →
GT
Gustavo Turqueti
Colleague at Qatar AirwaysQatar
View →
MA
Mustafa Alan
Colleague at Qatar AirwaysHatay, Türkiye, Turkey
View →
SW
Steven Wijaya
Colleague at Qatar AirwaysQatar
View →
AT
Anil Tamang
Colleague at Qatar AirwaysQatar
View →
ᴊꜱ
ᴊᴏꜱʜᴜᴀ ꜱᴍɪᴛʜ
Colleague at Qatar AirwaysDelhi, India
View →
RS
Rommel Shetty
Colleague at Qatar AirwaysQatar
View →
BK
Baek-Jae Kim
Colleague at Qatar AirwaysSouth Korea, Korea, Republic Of
View →
1 education record
Francis E.J education
FAQ
Frequently asked questions about Francis E.J
Quick answers generated from the profile data available on this page.
What company does Francis E.J work for?
Francis E.J works for Qatar Airways.
What is Francis E.J's role at Qatar Airways?
Francis E.J is listed as Customer service agent at Qatar airways at Qatar Airways.
Where is Francis E.J based?
Francis E.J is based in Thrissur, Kerala, India while working with Qatar Airways.
What companies has Francis E.J worked for?
Francis E.J has worked for Qatar Airways, Delhivery, and Air India Sats Airport Services Private Limited (Aisats).
Who are Francis E.J's colleagues at Qatar Airways?
Francis E.J's colleagues at Qatar Airways include Jabir Pp, Chanelle Wilmans, Andreea Bita, Gustavo Turqueti, and Mustafa Alan.
How can I contact Francis E.J?
You can use AeroLeads to view verified contact signals for Francis E.J at Qatar Airways, including work email, phone, and LinkedIn data when available.
What schools did Francis E.J attend?
Francis E.J holds Bachelor Of Business Administration - Bba, Business Administration And Management, General, 62% from Cms College Of Science And Commerce, Coimbatore.
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