-Leading/handling Cross border team with +50 subordinates (both Shopee FTE and Agency based Employee)-Oversee day to day Outbound Cross border operation-Monitoring of orders status(s) in WMS-Escalates and coordinates with Cross border Regional Team regarding issues encountered-Collaborates with Vendor Ops Team in updating the Request for Cancellation Tracker-Troubleshoots Cross border issues-Analysis of daily Cross border volume-Revamped Outbound Cross border process -Trained newly hired staffs across different roles in Outbound Cross border dept.-Changing the target from next day to same day process-Cleaned up floating status(s) in WMS-Supports Management decisions and implementations-Trained on-call/temporary employees during campaign

- Leading the team on day to day outbound planning-Analysis of delivery orders and volume capacity-Responsible in monitoring of ageing delivery orders-Coordinates with TMG(Transport Management Group) for truck allocation-Monitoring of loading process of checkers to prevent box damages-Requisition of WOF1 units stock transfer from Pasig to Taguig Warehouse-Coordinates with SEPCo Sales Order Desk regarding the alignment of PGI(Planned Goods Issuance) and RDD(Request/Required Delivery Date)-Assisting dispacthers in updating of “Realesed status” delivery orders to G.I(Goods Issued) status

-Handled dropship process -Monitoring of Dropship statuses -Monitoring of Dropship orders in the system -Responsible in creation of dropship pickup and return manifest -Tagging of processed dropship orders to completed status -Tagging of dropship returns to completed status -Creation of dropship processed orders and returns tracker -Responsible in sending of Dropship pickup EOD report -Responsible in sending of weekly aCommerce Fleet Delivery report -Updating processed dropship tracker and returns -Ensuring all parcels are routed per sector -Ensuring all parcels are properly handover to 3PLs

-Oversee day to day Outbound Operations-Lead the team in campaigns-Implemented Monitoring’s-Responsible in sending hourly reports-Over all Outbound Team Lead during Lazada big campaigns which has a huge volume of orders. -Closely monitoring of Outbound transit locations and pendings.-Trained newly hired staffs during campaign, about +200 temporary employee. -Investigation and analysis of Switching Items-Handled Outbound team with 60 subordinates in regular operation and +200 temporary employees during big sales.-Updating Outbound Performance Board

-Responsible in making rider tickets-Responsible in setting day by day deliveries-Updating rider’s KPI

-Responsible of processing of orders-Ensuring all orders are processed same day-Ensuring all processed orders are forwarded to 3PL

-Coop picker-Handling of Coop Inventory Stocks-Preparation of ordered goods exclusive and prior to regular customers-Receiving of processed goods from production operation-Month End Inventory representative-Checking of receipts and actual picked goods for releasing