Francis Joseph Email & Phone Number

Goa, India

Goa

• Demonstrated expertise in end-to-end recruitment, induction, and meticulous maintenance of team member records.• Played a vital role in successfully assisting with the pre-opening of two properties in Goa.• Implemented comprehensive employee engagement, welfare, and CSR activities, fostering a positive work culture.• Adeptly managed performance management and appraisals for the team, driving individual and organizational growth.• Proven track record in strategic workforce planning and budgeting, ensuring optimal payroll management within allocated limits.• Expertly handled grievances, fostering a harmonious work environment and resolving conflicts promptly.• Conducted thorough peer audits, establishing robust checks and balances to mitigate audit risks effectively.• Actively contributed to diversity and inclusion initiatives, achieving a significant increase in the diversity ratio from 12% to 16% in 2018, with a target of reaching 25% by 2023.• Spearheaded the training function, orchestrating successful audits with 100% compliance and facilitating cross-training opportunities for team members through effective liaison.• Collaborated with YCI (Yuva Parivarthan) to engage and place interns from underprivileged backgrounds, supporting their professional development within the organization.

Goa

• Implemented streamlined recruitment processes and effectively maintained staff records using SAP, ensuring accuracy and efficiency.• Pioneered a pilot project on Rewards and Recognition, successfully scaling it across 41 properties of MHRIL, boosting employee motivation and engagement.• Expertly managed payroll operations and ensured compliance with statutory regulations, maintaining accuracy and timeliness.• Drove employee welfare initiatives, including ESOP activities, fostering a positive and supportive work environment.• Actively liaised with regulatory authorities for the seamless renewal of licenses, demonstrating meticulous attention to compliance requirements.• Demonstrated proficiency in vendor management, negotiating and managing contracts for security, housekeeping, and transport services, optimizing operational efficiency.• Conducted annual performance appraisals, providing constructive feedback and recognizing outstanding contributions to drive professional growth and performance excellence.

Cavelossim, Goa

• Orchestrated end-to-end recruitment processes, conducted comprehensive inductions, and maintained meticulous records, ensuring a seamless onboarding experience.• Effectively managed vendor relationships for transport, cafeteria, security, and housekeeping services, optimizing operational efficiency and service quality.• Spearheaded annual budgeting and manpower planning initiatives, aligning resources to business goals and driving cost-effective strategies.• Implemented robust performance management systems, facilitating talent development, and succession planning to nurture a high-performing workforce.• Demonstrated expertise in payroll processing, conducting exit interviews, and managing final settlements, ensuring compliance with legal and organizational requirements.• Successfully handled grievances in a unionized workforce, leveraging conflict resolution skills to maintain harmonious employee relations.

Goa

• Spearheaded the comprehensive HR responsibilities for a pre-opening property, ensuring a seamless launch and efficient HR operations.• Led campus recruitment initiatives, attracting top talent and fostering a strong talent pipeline.• Formulated and implemented policies for leaves, contracts, and staff travel, ensuring compliance and promoting consistent practices.• Expertly managed payroll processes, including full and final settlements and conducted exit interviews, facilitating a smooth transition for departing employees.• Facilitated license applications for the property, adhering to regulatory requirements and ensuring legal compliance.• Developed Standard Operating Procedures (SOPs) for all departments, optimizing workflow efficiency and maintaining consistent operational standards.

Goa, India

• Oversaw the recruitment, training, and supervision of sales staff while implementing a comprehensive compensation plan to drive achievement of area sales objectives.• Devised and executed tactical plans and strategies to penetrate and capture new customer segments in high-priority markets.• Collaborated effectively with sales team members, leveraging exceptional negotiation skills to successfully secure challenging deals with high-value clients.• Spearheaded focused training initiatives to enhance staff knowledge of product features, benefits, and service offerings.• Monitored and analyzed customer purchasing patterns, market dynamics, and competitor activities, adapting strategies accordingly to achieve and surpass sales targets.

Goa, India

• Played a vital role as a team member at the Head Office, overseeing performance appraisal and payroll processes for a 600-employee strong Western region.• Actively participated as a committee member, effectively resolving two disciplinary issues through adept problem-solving and conflict resolution skills.• Held responsibility for disbursing gold loans, processing vehicle loans, housing loans, and managing annual TDS deductions from deposit accounts, ensuring compliance with regulatory requirements and reporting to the apex bank and head office.• Prepared accurate quarterly and annual balance sheets and profit and loss statements, demonstrating proficiency in financial reporting and analysis.

Post Graduate Diploma In Business Managment, Human Resources/Marketing, B

M.Sc, Physics

2Nd; B.Sc, Physics

Bachelor'S Degree, Law, B

Activities and Societies: Prizes in Inter college Negotiation & Elocution Competitions