Francis K E Croffie, Mas, C.M, A.C.E is a Airport Duty Operations Chief at City of Atlanta. They possess expertise in leadership, aviation, commercial aviation, flight safety, human factors and 41 more skills. They is proficient in English and Ga. Colleagues describe them as "I had the pleasure of working with Francis over the course of 15 years as a consultant and vendor with the Port Authority of NY/NJ. Rarely do you find someone that is as passionate about airport operations but also maintains the best interest and safety of the travelling public. Francis served as the project manager for a successful implementation of our airport operational software for the authorities three main commercial airports. With his expertise, the software is still in use today providing vital operational analytics for the airport system. I was impressed by Francis’ continued ability to navigate his organizational structure in the toughest environments. This type of skill is something that takes years of consulting practice but seems to come natural for him. The people he worked with respected his advice and knowledge. I feel Francis would be an asset to any organization. " and "I had the privilege of managing and leading Francis at the Port Authority of NY and NJ's (PANYNJ, PA) John F. Kennedy International Airport (JFK); during his tenure as Chief Supervisor (Chief) in the Operations Division. As the Chief, Francis had primary supervision responsibility for on tour (i.e. shift) components of Aeronautical Operations Area (AOA), Unit Terminal Operations and Landside Operations (i.e. Parking, Transit, Shared Ride/Taxi, Construction and Rail Operations). He also served as the principal leader of represented and non-represented internal, contractual and individual contributor team members. JFK accommodates over 160,000 people on a daily basis and during regular as well as irregular operations, Francis remained the consummate aviation and operations supervisory professional. Always resourceful and innovative, Francis can be counted on to apply technical knowledge, positive team coaching and productive feedback for all manner of unique operational challenges. Francis survived and served as a supporting first responder following the 9/11/01 terrorist attack on the PA's World Trade Center (WTC) complex. During this tragic day, when WTC and JFK leadership perished or experienced injury; Francis marshalled team members and resources to accommodate and serve thousands of people at JFK that needed all measures of leadership and direction. In no uncertain terms, Francis was an invaluable asset to the PA and all organizations will be immeasurably better with him on their team "