Francis Laniel

Francis Laniel Email and Phone Number

Directeur - Réussite Client @ Cofomo
Montreal, QC, CA
Francis Laniel's Location
Montreal, Quebec, Canada, Canada
Francis Laniel's Contact Details

Francis Laniel work email

Francis Laniel personal email

About Francis Laniel

As a Deputy Director of IT consulting services and client success at Cofomo, I lead a team of consultants who provide IT solutions and services to clients across various industries. I have over four years of experience in IT consulting, account management, and service delivery, with a focus on process improvement, new business development, and customer satisfaction.I have a strong background in IT service management (ITSM) and business relations, having obtained the HDI Support Center Manager (SCM) certification and ITIL V4 certification. I am skilled in problem solving, project management, and I have a passion for delivering value and innovation to clients and stakeholders. My mission is to empower my team and my clients to achieve their goals and overcome their challenges through effective and efficient IT solutions and services.

Francis Laniel's Current Company Details
Cofomo

Cofomo

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Directeur - Réussite Client
Montreal, QC, CA
Website:
cofomo.com
Employees:
1224
Francis Laniel Work Experience Details
  • Cofomo
    Directeur - Réussite Client
    Cofomo
    Montreal, Qc, Ca
  • Cofomo
    Deputy Director - It Consulting Services - Client Success
    Cofomo Jun 2022 - Present
    Montréal, Quebec, Ca
  • S3 Technologies Inc.
    Information Technology Account Manager
    S3 Technologies Inc. Jan 2020 - Jun 2022
    Montréal, Québec, Ca
  • Cgi
    It Service Delivery Manager
    Cgi Feb 2019 - Jan 2020
    Montreal, Quebec, Ca
  • Cgi
    It Manager - End-User Services
    Cgi Nov 2017 - Feb 2019
    Montreal, Quebec, Ca
  • Cgi
    Desktop Support Technician
    Cgi May 2017 - Oct 2017
    Montreal, Quebec, Ca
  • Cgi
    Team Leader - Senior Consultant
    Cgi Aug 2016 - May 2017
    Montreal, Quebec, Ca
  • Cgi
    Technical Trainer / Senior Consultant / Local Problem Management
    Cgi Jun 2014 - Aug 2016
    Montreal, Quebec, Ca
  • Cgi
    It Consultant
    Cgi Jun 2010 - Jun 2014
    Montreal, Quebec, Ca

Francis Laniel Skills

Management Itil Troubleshooting It Service Management Windows 7 Bmc Remedy Business Analysis Windows Windows Server Microsoft Office Training Team Leadership Leadership Project Management Integration It Management Change Management Active Directory Sharepoint

Francis Laniel Education Details

  • École Des Sciences De La Gestion (Esg Uqam)
    École Des Sciences De La Gestion (Esg Uqam)
    Marketing

Frequently Asked Questions about Francis Laniel

What company does Francis Laniel work for?

Francis Laniel works for Cofomo

What is Francis Laniel's role at the current company?

Francis Laniel's current role is Directeur - Réussite Client.

What is Francis Laniel's email address?

Francis Laniel's email address is la****@****ail.com

What schools did Francis Laniel attend?

Francis Laniel attended École Des Sciences De La Gestion (Esg Uqam).

What skills is Francis Laniel known for?

Francis Laniel has skills like Management, Itil, Troubleshooting, It Service Management, Windows 7, Bmc Remedy, Business Analysis, Windows, Windows Server, Microsoft Office, Training, Team Leadership.

Who are Francis Laniel's colleagues?

Francis Laniel's colleagues are Chiraz Kassar, Odile Lapointe Mba, Marie-Claude Bergeron, Sahar El Jouzou, Jean-Simon Lavoie, Arnon Lehmann, Lakhdar Ouazene.

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