Clearing of LVS and HVS

- Developed solid understanding of Purchasing, Security, Compliance & Loss Prevention; Negotiations & Supplier Management and International Transportation & Trade- Acquired working knowledge of general concepts of Customs Laws & Procedures, contracts and sales, consumer protection issues, the regulation of business organizations- Prepare documentation to accompany goods crossing the border for inbound and outbound shipments

• Ensured stable operation of the work cell by troubleshooting errors and providing training on standard operating procedures and Quality Assurance & Control.• Trained new staff to operate the machines following Advanced Product Quality Planning and Control Plan requirements.• Worked with the supervisor and other teams and managed staff to ensure customer demand and the production schedule are met.• Maintained the quality system check to support TS 16949 requirements.

• Organized information on guided tours for demographically diverse tour customers.• Compiled reports and recommendations to management and staff to improve daily operations.• Trained new tour guides on onboarding procedures, including the history, rules and procedures of the organization.• Supervised a team of 45, including Guides, grounds men, security and janitor.• Achieved daily a top level of customer satisfaction by implementing conflict resolution, team building and other behavioural techniques.