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Francis Mbacha Email & Phone Number
Freelance Administrative Virtual Assistant and Research Specialist
at
Self Employed
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✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Freelance Administrative Virtual Assistant and Research Specialist
Location
Nairobi County, Kenya
Company size
Who is Francis Mbacha? Overview
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Francis Mbacha is listed as Freelance Administrative Virtual Assistant and Research Specialist at Self Employed, a with 681323 employees, based in Nairobi County, Kenya. AeroLeads shows a matched LinkedIn profile for Francis Mbacha.
Francis Mbacha previously worked as Admissions Counselor at Craydel and Senior Sales Consultant at Copia Global. Francis Mbacha holds Bachelor Of Commerce - Bcom, Finance, General from Mount Kenya University.
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Email format at Self Employed
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Self Employed
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Profile bio
About Francis Mbacha
Experienced and results-driven sales and admissions professional with a robust background in diverse industries, including education, insurance, and microfinance. Currently serving as a Senior Admission Counsellor at Craydel Inc, leveraging expertise in utilizing Zoho CRM to connect prospective students with partner universities and courses. Proficient in guiding students through application processes, psychometric tests, and visa applications.Prior to Craydel Inc, led teams and drove sales growth in various capacities, including Senior Sales Associate (Team Lead) at Copia Kenya and Team Leader Sales at Prudential Insurance. Skilled in recruiting, training, and developing sales agents to achieve key performance indicators (KPIs) and objectives. Demonstrated ability to market products, generate leads, and maintain strong customer relations.Proven track record in training staff, promoting company products, and ensuring branch targets are met in roles such as Banc Assurance Sales Consultant at UAP-Old Mutual and Team Leader Sales at Platinum Credit. Adept at mobilizing deposits, growing loan books, and providing exceptional customer service during tenure as a Sales Consultant at Faulu Kenya Microfinance Bank.Passionate about contributing to organizational growth and enhancing customer experiences through strategic sales initiatives and meticulous application support.
Current workplace
Francis Mbacha's current company
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7 roles
Francis Mbacha work experience
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Admissions Counselor
Current• utilized Zoho CRM to manage student interactions and streamline application processes for partner university courses. • Assisted students with accurate application submissions, ensuring compliance with admission standards. • Reviewed student applications for eligibility and provided feedback on admission decisions. • Guided students through psychometric assessments to support program selection and career alignment. • Coordinated document reviews and visa applications for study abroad programs. • Promoted Craydel International's services to foster partnerships with universities and expand the network. • Conducted informational sessions and webinars on programs, admissions, and application procedures. • Collaborated with internal teams to enhance the admissions process and student experience.
Sep 2023 - Present
Senior Sales Consultant
• Led growth and development of agents within my portfolio.• Marketed and educated agents and customers on products, offers, and promotions through cold and warm calls.• Addressed inquiries related to agent development and provided feedback to relevant departments.• Reported on analysed data of KPIs, OKRs, and sales trends
Nov 2020 - Aug 2023
Team Leader Sales, Retail
• Recruited, trained, and developed sales agents to achieve KPIs.• Generated leads and followed up with sales agents to ensure growth in customer numbers and expected annual premium.• Marketed company products to leads.• Addressed inquiries and complaints, escalating them when necessary.• Reported to Unit Supervisor on business matters.
Apr 2020 - Oct 2020
Bancassurance Consultant
• Trained Eco Bank staff on retail insurance products and sales techniques.• Marketed products to walk-in customers.• Generated leads and followed up with staff to ensure growth in customer numbers and annual premium.• Advised clients and handled complaints through appropriate channels.• Ensured branch targets were met.
Oct 2019 - Mar 2020
Team Leader Sales
• Recruited and trained sales agents.• Ensured agents achieved targets and maintained records on Market Force.• Marketed products to potential clients and cross-sold to existing ones through calls and physical visits.• Reported to the Regional Manager on branch matters.• Grew the branch loan book by securing new business and processing applications.• Addressed customer inquiries on company-related issues.
Sep 2018 - Sep 2019
Sales Consultant
• Mobilized deposits and recruited potential clients.• Grew the retail loan book by onboarding TSC, civil servants, and other check-off clients.• Marketed and onboarded retail, micro, and SME loan products, as well as insurance policies, to clients.• Answered customer inquiries and referred them to the appropriate service area.
Aug 2015 - Aug 2019
1 education record
Francis Mbacha education
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Mount Kenya University
FAQ
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What company does Francis Mbacha work for?
Francis Mbacha works for Self Employed.
What is Francis Mbacha's role at Self Employed?
Francis Mbacha is listed as Freelance Administrative Virtual Assistant and Research Specialist at Self Employed.
Where is Francis Mbacha based?
Francis Mbacha is based in Nairobi County, Kenya while working with Self Employed.
What companies has Francis Mbacha worked for?
Francis Mbacha has worked for Self Employed, Craydel, Copia Global, Prudential Kenya, and Uap Old Mutual Financial Services.
How can I contact Francis Mbacha?
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What schools did Francis Mbacha attend?
Francis Mbacha holds Bachelor Of Commerce - Bcom, Finance, General from Mount Kenya University.
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