Accomplished IT Business Analyst with 5+ years of experience in software solution support and business operations analysis. Proficient in collaborating with cross-functional teams to document, develop, and deliver process innovations that align with business objectives. Skilled in eliciting, identifying, and documenting user requirements for new product implementations and enhancements. My core competencies are requirement gathering, software development lifecycle, translating complex business needs into functional requirements, generating and presenting data-driven reports, workshop facilitation, stakeholder management. agile framework, good communication skill. I am passionate about learning new technologies and methodologies, and I am always ready to take on new challenges and opportunities.