Frank Pascoe Email & Phone Number

Telford, Gb

Exeter, England, United Kingdom

Exeter, England, United Kingdom

Since joining South West Water's Graduate Scheme in January 2023, I have been permanently placed in the Demand Team within Water Resources. This experience has allowed me to develop a range of skills in regulatory reporting, data analytics, and project management, particularly in the context of water resource management and business planning.Key Skills and Achievements:Data Analytics and Management• Leveraged advanced tools, including Excel, Python, SQL, and PowerBI, to… Show more Since joining South West Water's Graduate Scheme in January 2023, I have been permanently placed in the Demand Team within Water Resources. This experience has allowed me to develop a range of skills in regulatory reporting, data analytics, and project management, particularly in the context of water resource management and business planning.Key Skills and Achievements:Data Analytics and Management• Leveraged advanced tools, including Excel, Python, SQL, and PowerBI, to manage and analyse time series data such as water production (DI) and customer consumption.• Developed PowerBI tools to enhance understanding of demand on the Isles of Scilly and used Python to analyse the impact of water efficiency interventions, guiding best-value decision-making.Process Improvement• Innovated processes to boost the efficiency and accuracy of Water Balance reporting. This included scripting to estimate minor components, refine population and property counts, and improve forecasting at the District Metered Area (DMA) level.Regulatory Compliance and Reporting• Managed the production of the Environment Agency Annual Review, authoring demand-related chapters and tables covering metrics such as household and non-household consumption, per capita consumption (PCC), distribution input, and leakage.• Led the development of demand-side water efficiency options and drought measures for WRMP24, including assessments of costs, benefits, carbon impact, and feasibility.Project Management• Successfully managed multiple projects, including non-household water efficiency audits, installing new network meters on the Isles of Scilly, and meeting annual reporting deadlines.Professional Development• Pursuing a Chartered Management Institute (CMI) Level 5 Diploma in Operational Management and Leadership.• Completed an 8-week course to further develop Python and data analytics skills. Show less

Plymouth, England, United Kingdom

As a Debt Advice Caseworker at Citizens Advice Plymouth, I provided high-quality debt advice services to individuals in Plymouth. Working as part of the Advice Plymouth partnership, I often engaged with vulnerable and distressed clients, offering support and guidance through various communication channels, including face-to-face appointments, telephone consultations, and web chat sessions.Key Responsibilities:Conducted debt assessments with clients, either face-to-face, over the… Show more As a Debt Advice Caseworker at Citizens Advice Plymouth, I provided high-quality debt advice services to individuals in Plymouth. Working as part of the Advice Plymouth partnership, I often engaged with vulnerable and distressed clients, offering support and guidance through various communication channels, including face-to-face appointments, telephone consultations, and web chat sessions.Key Responsibilities:Conducted debt assessments with clients, either face-to-face, over the phone, or via web chat, and progressed their cases accordingly through information, advice, or casework.Delivering debt advice sessions on a rotational basis to cover opening hours.Preparing financial statements, negotiating with creditors, and providing income maximisation advice, including benefit uptake and effective budgeting.Liaising with third parties and representing clients when necessary, including preparing and presenting cases to statutory bodies, tribunals, and courts.Maintaining accurate case records for continuity of casework, statistical monitoring, and report preparation.Kept up to date with legislation, policies, and procedures related to debt advice through continuous professional development. Show less

Plymouth, England, United Kingdom

Main duties included:* Representing the university and assisting with various events across campus.* Involvement in the university recruitment call centre. Gaining valuable experience in Salesforce.* Talking to prospective students about university life and the law course.* Presenting to 50+ prospective students and their families.

Plymouth, England, United Kingdom

Main duties included:• Acting as ‘officer of the watch’ on multiple Royal Navy Warships.• Much of the training focuses on leadership and management. Often in high-pressure, time-critical situations.• Additional training includes navigation, seamanship, first aid, sea survival, damage control, and firefighting. Practised onshore and at sea.• Deployment taskings range from search and rescue to NATO exercises involving 40+ warships.

Manaton, England, United Kingdom

Main duties included:• Working for regular and one-off clients around Dartmoor.• Services include fencing, hedge cutting, waterway management, light buildingwork and more.• Networking with clients to gain jobs and fulfil their expectations.• Responsible for the organisation of tools and equipment.• Regularly planning and ordering materials for jobs.• Working independently and in small teams.• Working part-time during term-time and full-time during breaks from… Show more Main duties included:• Working for regular and one-off clients around Dartmoor.• Services include fencing, hedge cutting, waterway management, light buildingwork and more.• Networking with clients to gain jobs and fulfil their expectations.• Responsible for the organisation of tools and equipment.• Regularly planning and ordering materials for jobs.• Working independently and in small teams.• Working part-time during term-time and full-time during breaks from university. Show less

Level 5 Operations/Departmental Management, Business Administration And Management, General

Currently enrolled in the Operations/Departmental Manager Level 5 Apprenticeship from the Chartered Management Institute as part.

Bachelor Of Laws - Llb, Law, 2.1

Level 4 Data Analyst Skills Bootcamp - Python, Python For Data Analytics

An 8 week skills bootcamp focusing on Python skills for data analytics. Modules included: Story telling with data. Maths for Data Analysis.

Summer School, Mandarin

Bachelor Of Science - Bs, International Relations With Politics

Education record