Francis Rivera Email & Phone Number

Lima, Peru

Toronto, Ontario, Canadá

To ensure that applications are fully operational and any loss of service is restored in a timely and efficient manner.To document, track and monitor support requests to provide prompt, accurate solutions to all customer requests and inquiries.To identify, research and resolve technical and non-technical issues quickly and efficiently;To identify and analyze issue trends.To accurately document steps to reproduce software bugs and then escalate to development team.

Lima Peru

To elicit and document requirements from the lines of business in order to design the the applications.To analyze and evaluate the current business processes and identify areas of improvementTo design and implement service-oriented architectures (SOA).To create the design document for the developers to implement an accurate model.To lead analysis, design, construction, testing and implementation activities.To design test cases to ensure that the application meets the… Show more To elicit and document requirements from the lines of business in order to design the the applications.To analyze and evaluate the current business processes and identify areas of improvementTo design and implement service-oriented architectures (SOA).To create the design document for the developers to implement an accurate model.To lead analysis, design, construction, testing and implementation activities.To design test cases to ensure that the application meets the requirementsTo train end users Show less

Lima, Peru

To elicit and document requirements from the lines of business in order to design the customization of the application.To create the design document for the developers to implement an accurate model.To present demos to the lines of business to get feedback and improve the design of the application.To cooperated with QA testing resources in order to manage the execution of test plans.

Lima Peru

To design a Treasury System Pension Fund.To document all functional requirements.To coordinate with business and technical groups

Lima - Peru

To analyze and redesing current processes that needs improvement. To rolling out the redesigned processes and monitoring them in order to evaluate the performance measures

Lima Peru

To take part in cross-functional teams to identify and document functional requirements, workflows, information sources and distribution paths, as well as user interface requirements.To analyze business and operating procedures so as to devise most efficient work accomplishment methods.To recognize opportunities for process improvement.To cooperate with QA testing resources in coordinating the execution of test plans

Lima Peru

To identify any issues, needs, and opportunities for improving credit and debit card process.To implement a Credit Card Multiprocessor System.To analyze the migration from the Visa Credit Card System to the Credit Card Multiprocessor System.To provide users with training on the new system and redesign and document user procedures

Lima Peru