Francis Samba

Francis Samba Email and Phone Number

Operations and Billing Manager at Orange with expertise in Telecommunications Engineering @ Orange SL
Francis Samba's Location
Freetown, Western Area, Sierra Leone, Sierra Leone
About Francis Samba

Our team at Orange has transformed operations, enhancing customer satisfaction through strategic billing management and innovative systems and service configurations. With a Bachelor of Engineering from the University of Sierra Leone, my insights drive forward the intricate world of telecom operations.At the heart of my approach lies a dedication to leveraging my expertise in Value-Added Services Solutions and Business Support Services and ensuring smooth operation for top-tier customer satisfaction. My tenure at Orange-SL has been marked by a commitment to excellence and a passion for staying at the forefront of telecommunications engineering.My commitment to learning and adapting to new technologies has been central to maintaining the high standards expected at Orange and contributing to our reputation as a leader in the Sierra Leone Telecoms domain.

Francis Samba's Current Company Details
Orange SL

Orange Sl

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Operations and Billing Manager at Orange with expertise in Telecommunications Engineering
Francis Samba Work Experience Details
  • Orange Sl
    Operations And Billing Manager
    Orange Sl Oct 2022 - Present
    Sierra Leone
    • Managed business applications support, customization, and optimization for seamless operations.• Coordinated with vendors to ensure the successful roll-out of new software applications.• Troubleshot and resolved issues with business applications to maintain efficiency.• Ensured accurate billing processes for postpaid and interconnect services.
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  • Orange Sl
    Vas And Integration Manager
    Orange Sl Oct 2022 - Jun 2023
    Sierra Leone
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  • Orange Sl
    Assistant Vas Manager
    Orange Sl Jan 2019 - Oct 2022
    Freetown, Western Area, Sierra Leone
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  • Mahindra Comviva
    Vas Telecomunications Engineer
    Mahindra Comviva Feb 2015 - Jan 2019
    Freetown, Sierra Leone
    • Provided Level one (L1) support as a VAS Telecommunications Engineer at Mahindra Comviva in Freetown, Sierra Leone.• Managed client queries, incidents, and projects to ensure seamless operations.• Collaborated with cross-functional teams to troubleshoot and resolve technical issues promptly.• Developed strong problem-solving and communication skills in a fast-paced telecom environment.
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Francis Samba Education Details

  • University Of Sierra Leone
    University Of Sierra Leone
    Electrical And Electronics Engineering

Frequently Asked Questions about Francis Samba

What company does Francis Samba work for?

Francis Samba works for Orange Sl

What is Francis Samba's role at the current company?

Francis Samba's current role is Operations and Billing Manager at Orange with expertise in Telecommunications Engineering.

What schools did Francis Samba attend?

Francis Samba attended University Of Sierra Leone.

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