Francis Samson Email & Phone Number

Sacramento, California

Elk Grove, Ca

- Acts as a technical support member of the Systems Administration Unit in managing, installing, and configuring hardware and software required for the administrations of servers (physical and virtual), storage and backup and recovery in the CCHCS enterprise environment.- Maintains upgrades and supports hardware and software secure architecture configurations and monitors log files and system performance.- Provides analysis of processes, procedures and policies required to configure and… Show more - Acts as a technical support member of the Systems Administration Unit in managing, installing, and configuring hardware and software required for the administrations of servers (physical and virtual), storage and backup and recovery in the CCHCS enterprise environment.- Maintains upgrades and supports hardware and software secure architecture configurations and monitors log files and system performance.- Provides analysis of processes, procedures and policies required to configure and maintain the CCHCS enterprise services environment.- Independently work with customers, CCHCS IT staff, headquarters, field staff, and other stakeholders to evaluate, analyze and recommend system upgrades and replacements based on program needs and technological advancements- Assists in developing policies and procedures for CCHCS enterprise systems, validation, retention/storage, retrieval, dissemination, back-up, access/permissions, etc. - Monitors the enterprise systems for validation and storage issues. - Works with system vendors, application support, and developers to assess programming and maintenance for systems. - Works with the Information Security Officer (ISO) to ensure appropriate security measures are implemented and maintained to protect the enterprise systems and sensitive information. - Configures the enterprise systems infrastructure, hardware and software. - Provides requested analysis, evaluations, and writes technical reports and procedures. - Plans and coordinates IT projects, ensuring that projects are completed according to project schedules with minimal impact to customers and services. - Acts as a technical resource in the support of the related components for summary reports prepared for CPHCS executive staff. - Makes recommendations to improve usage of all system resources. - Develops and maintains plans for disaster recovery and Configuration Management, including testing backup methods to ensure backup media is viable. Show less

Fremont, Ca

• Responsible for providing support to all network and remote users on all supported hardware and applications. • Maintains all workstation hardware for optimum performance. • Configures new and existing workstations and networked printers for connectivity to the network.• Installs and configures all supported applications on workstations. • Ensures integrity of daily, weekly and monthly backups. • Coordinates with outside vendors providing off-site backup storage and… Show more • Responsible for providing support to all network and remote users on all supported hardware and applications. • Maintains all workstation hardware for optimum performance. • Configures new and existing workstations and networked printers for connectivity to the network.• Installs and configures all supported applications on workstations. • Ensures integrity of daily, weekly and monthly backups. • Coordinates with outside vendors providing off-site backup storage and hardware repairs. • Performs basic user and database maintenance on Thermo Fisher Scientific’s telecommunication system. • Performs user and system maintenance on Thermo Fisher Scientific’s Active Directory, ERP business systems and Windows Servers. • Enters ITHelp Tickets from voicemail and email, changes backup tapes daily. • Processes ordering of hardware/software for the company. • Work with entire department to find ways to improve stability, productivity and security of all IT systems while minimizing expenses.• VMware vSphere administrator, managing vSphere environment including ESXi hosts and vCenter Show less

San Jose, Ca

• Administer all workstation and servers for optimum performance.• Ensures integrity of digital backups of the company.• Maintain the ERP Business system of the company (Red Wing Champion).• Managing user accounts and shared folders on a Windows 2003 environment.

Lodi, Ca

• Administer computer systems for schools across the district.• Setup and configure workstations, printers, and thin clients.• Manage user accounts of faculties and students.• Maintain and update workstation consisting of Mac OS X and Windows operating systems.• Perform remote administration, provides technical support to faculties and students• Up to date documentation of all work orders done.

Associate'S Degree, Cisco Systems Administration

Associate'S Degree, Network Security