I have significant experience when working in a multidisciplinary team, building and sustaining relationships and providing excellent customer service.I always strive to start and develop strong, long-term mutually beneficial business relationships with learners and their managers. I believe this sustainable approach builds company benefits for now and for the future.I have previous experience in the Educational Training, with Work Based Learning Programmes, promoting Government Funded Training Schemes, primarily Apprenticeships and developed commercial opportunities across a wide range of occupational sectors. I have gained experience in B2B meetings, sourcing and recruiting learners at a variety of levels.I have been responsible for seeking out leaders of training and development departments in industry and commerce who recognise the benefits of boosted productivity, profitability and improved customer service from an up-skilled workforce.My field of experience is grounded in the hospitality sector, involved in organisation and operations as well as recruitment, training and management of staff across all departments.Recently, during the pandemic I have been part of an NHS team helping to co-ordinate and deliver the successful Schools Vaccination Programme, in the Black Country.I can be contacted directly at fshields4@gmail.comSpecialties: Customer liaison, selection of staff, recruitment and training; event planning