Key Responsibilities:IT Infrastructure Management: Designed, planned, and implemented robust IT infrastructure, including servers, networks, and data centers, ensuring optimal performance and scalability.Continuous Improvement: Assessed and enhanced existing IT infrastructures and services to align with evolving business needs and technological advancements.Technology Trend Analysis: Monitored and identified emerging technology trends to evaluate potential business impacts and opportunities.Cross-Functional Collaboration: Partnered with IT teams and other departments to execute group projects, and initiatives, and streamline business processes through technology solutions.Disaster Recovery and Business Continuity: Developed and implemented business continuity plans, ensuring disaster recovery readiness for IT systems and services.Information Protection and Governance: Designed and implemented controls to meet organizational information protection and governance requirements, including content classification, data loss prevention, and compliance policies.Corporate IT Strategy Execution: Drove the implementation of corporate IT strategies within business units, enhancing technology alignment with organizational goals.Process Optimization: Reduced paper usage and operational costs by automating workflows using Microsoft Power Automate.SharePoint Administration: Managed and developed SharePoint Online environments to support collaboration and information sharing.Team Leadership: Provided guidance, training, and mentorship to team members, fostering skill development and operational excellence.Budget Management: Developed and managed IT infrastructure and support services budgets to ensure fiscal responsibility.Cloud Services Administration: Administered Microsoft Azure and Exchange Online to support cloud-based operations and communication.Compliance Strategies: Collaborated with IT, legal, and other departments to develop and maintain

Network Installation and Maintenance: Installed, configured, and maintained network hardware and software, including routers, switches, firewalls, and access points, ensuring reliable connectivity and performance.Network Services Configuration: Managed and configured critical network services, such as DNS, DHCP, and VPN.Performance Monitoring: Monitored network performance, traffic, and security using advanced tools to identify and address issues proactively.Server Administration: Installed, configured, and maintained server hardware and software to support business operations.Issue Resolution: Diagnosed and resolved network connectivity and performance issues for LANs and WANs.Network Security Implementation: Designed and maintained network security measures, including firewalls, intrusion detection/prevention systems, and VPNs, to protect against unauthorized access and cyber threats.Access Management: Administered user accounts, permissions, and access controls to secure network resources and ensure proper authorization.Maintenance and Updates: Performed routine maintenance tasks, including applying software updates, patches, and firmware upgrades to network devices.Documentation: Maintained detailed documentation of the network topology, configurations, IP address assignments, and related information for reference and audit purposes.Capacity Planning: Analyzed network usage trends and planned for capacity upgrades and optimizations to accommodate organizational growth.Disaster Recovery: Implemented network backup and disaster recovery solutions to safeguard data integrity and support business continuity.Vendor and Provider Coordination: Collaborated with network equipment vendors, service providers, and contractors for procurement, support, and infrastructure maintenance.Policy Development: Developed and enforced network policies and procedures to ensure compliance with industry regulations and organizational standards.

Key Responsibilities:Technical Support: Provided staff and users with assistance in resolving computer-related issues, including hardware malfunctions, software problems, and program errors.System Maintenance and Monitoring: Tested, maintained, and monitored computer programs and systems, coordinating the installation and troubleshooting of software and hardware.Client Liaison: Engaged with clients to understand their information processing or computational needs, ensuring solutions met their requirements.System Integration: Coordinated and linked computer systems within the organization to enhance compatibility and facilitate seamless information sharing.Consultation with Management: Advised management on system principles, standards, and best practices to align IT solutions with organizational objectives.Knowledge Maintenance: Stayed up to date with relevant hardware and software applications to ensure effective support.Client Training: Facilitated training sessions for clients to improve their understanding and effective use of IT systems and applications.Issue Resolution: Diagnosed and resolved hardware and software issues efficiently, minimizing downtime for users.Interface Problem-Solving: Responded to and resolved interface-related problems, ensuring a smooth user experience.Transaction Records: Maintained accurate records of client transactions for tracking and reporting purposes.Database Optimization: Researched database improvements and efficiency strategies to enhance the quality of client services.Solution Testing: Conducted testing and analysis of IT solutions, providing recommendations for improvements before deployment.

Key Responsibilities:Project Scheduling and Coordination: Prepared site work schedules, delegated tasks, and ensured timely completion of project milestones.Technical Accuracy: Reviewed plans, drawings, and quantities to ensure accuracy and compliance with project specifications.Material and Work Compliance: Verified that all materials used, and work performed met required specifications, including adherence to safety policies and standards.Procurement Oversight: Managed the selection and requisition of materials and equipment, ensuring availability and cost-effectiveness.Contractor and Supplier Liaison: Coordinated effectively with contractors and suppliers to maintain smooth project execution.BOQ and Proposals: Prepared Bills of Quantities (BOQs) and proposal letters for project estimates and submissions.Site Supervision: Supervised on-site works, ensuring quality control and proper execution of tasks.Cost Management: Determined and managed pricing for goods and services in line with project budgets.Design Review: Assisted in reviewing and interpreting construction drawings, blueprints, and specifications, ensuring alignment with project requirements.Environmental Compliance: Monitored construction activities to ensure adherence to environmental regulations and promptly reported potential issues.Stakeholder Communication: Maintained clear and effective communication with project stakeholders, including contractors, subcontractors, suppliers, and team members.