Francis Fernandes, Pmp, Salesforce Certified Email & Phone Number

San Francisco Bay Area

Gathering requirements, grooming stories and working on Sprints at a major bank on a Salesforce project. Merging four orgs into one.

San Francisco Bay Area

Working on Salesforce Community for a major bank in San Francisco Financial District.

San Jose, California

Working on Salesforce related projects as a business analyst for a major broadband US company, a leading Home Security company and a major global player in the pesticide / packaging company.

San Jose, California

Project Managed the upgrade of ClickSoftware WorkForce Management (WFM) software for a global offshore drilling company. Worked on Salesforce implementation for a major company on the East Coast and helped in initial stages of implementing Service Max Field Services Salesforce solution.

San Jose, CA

Project Management and Business Analyst duties for a major Broadband company deploying TOA ETAdirect (now Oracle Field Service Cloud). Ensuring deployments are on time, managing scope and integrating with third parties. Helping customers go live and providing post go live support.

Pleasanton

Beaverton, OR

Project Managed deployments in North and South America (Canada, USA and Brazil) for broadband cable companies. Managed Cross Functional and Virtual teams. Provided leadership and built strong and confident teams with main focus being on continuous improvement for improving expertise. Played an instrumental role in developing the Customer Care, Deployment.

Involved in the implementation of Business Practices 2000, which keeps track of financial strengths of various distributors for Cummins. This includes keeping track of profit and loss statements, balance sheets, and sales performance of distributors.

Was responsible for creating and maintaining programs in Oracle PL/SQL for Parts Plus.

Worked on the CAS-C Defense System for the Air Force via Synergy Inc. The system provides for requisition and inventory tracking of combat ammunition at command level, base level and worldwide.

Worked as a Systems Analyst cum Programmer on the General Ledger, Accounts Payable, Accounts Receivable, Purchase Order, Order Entry Module and Inspection Modules using JIT Finance System Package at Hayes.

Bahrain

Part of the team which built a Student Registration System for the University of Bahrain, using Oracle 6.0 while working as a Systems Admin on Wang systems.

Developed software for a Lease and Hire/Purchase system for a company dealing with sales of cars and two wheelers using Oracle SQL*Forms and PL/SQL.

Worked in the debugging and unit testing department for Wang's Backup software at Wang Labs in Lowell, MA.

Bachelor Of Technology

Bachelor Of Science