Francis Amuyot Email and Phone Number
With a wealth of expertise in onboarding and training new hires, specializing in product knowledge and English communication skills, I excel in meeting client needs. For over eleven years, I adeptly handled technical support calls for Telco and VOIP phones, guiding customers through the intricacies of Voice over Internet Protocol technology. Progressing from a Technical Support Representative to a Subject Matter Expert, I honed my skills before transitioning into a Corporate Trainer role. Currently, I continue to leverage my extensive knowledge at Concentrix Phil. Inc., providing exceptional training in one of the satellite TV services companies in the US. My proficiency extends to Adobe Photoshop CS6, Photography, Videography, Microsoft Office, and various operating systems.
Concentrix
View- Website:
- concentrix.com
- Employees:
- 63116
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Corporate TrainerConcentrix Jan 2021 - PresentPhilippines• Lead Trainer for new hire onboarding from Day 1 up to the day that they will be endorsed to production• Meet with clients every month for business update then cascade the updates to production partners and advisors• Train advisors for upskilling process• Design courses or develop training materials depending on the program needs
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Technical Support SpecialistRingcentral Nov 2019 - Aug 2020Philippines -
Product TrainerTranscom Worldwide Phils. Inc Oct 2013 - Oct 2019PhilippinesI started working in Transcom as Technical Support Specialist. I was handling UK Telco account. After 2 years, I became one of the SME (Subject Matter Expert). Then I became a Product Trainer on my 3rd year in the company. As a Product Trainer, I am responsible in providing training and instruction to customer service representatives to ensure successful performance of job duties. Develop online and in-person course curriculum for all job functions. Provide feedback to managers on the performance of staff members. Train new employees or retrain experienced staff members.
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Customer Service RepresentativeCallbest Outsourcing Services Inc. Mar 2011 - Jan 2013Philippines
Francis Amuyot Education Details
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Bachelor Of Science - Bs Office Administration
Frequently Asked Questions about Francis Amuyot
What company does Francis Amuyot work for?
Francis Amuyot works for Concentrix
What is Francis Amuyot's role at the current company?
Francis Amuyot's current role is Corporate Trainer at Concentrix.
What schools did Francis Amuyot attend?
Francis Amuyot attended University Of Caloocan City.
Who are Francis Amuyot's colleagues?
Francis Amuyot's colleagues are Nikhil Kumar Mandal, Charan Kumar D, Clarisse Enriquez, Náay Reginato, Najm Ara B., Hadeer Omran, Alper Yıldırım.
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