Francisca Gulin Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

• Responsible to process the payroll for over 150 employees (Biweekly and Monthly).
• Processed account payable and receivable for payments and invoices.
• Executed account and bank reconciliation.
• Performed account analysis for financial transactions.
• Created credit and debit memos.
• Ran and created reports on multiple systems (Such as Sage 300, Quick Books) and spreadsheets for managers daily, weekly, and monthly.

Toronto, Ontario, Canada

• As Bookkeeper/Payroll Assistant:
• Assisted in maintaining payroll information by collecting, calculating, and entering data.
• Prepared reports for work schedule on everyday basis.
• Maintained records of all receivable invoices for printing costs.
• Provided assistance to lead bookkeeper for monthly close process.
• Reconciled all accounts payable records on monthly basis.

Markham

• Created and maintained spreadsheets to ensure accurate data availability for managers and decision-makers.
• Prepared reports, such as price comparison, inventory balance and shortages.
• Communicated frequently with staff members on matters relating to inventory records.
• Answered and directed phone calls taking detailed messages when necessary.

• Provide child care for children with special needs, always with the supervision of teachers, once or twice a week.

Toronto, Canada Area

• Provided child care for children, with the supervision of teachers and parents, once a week.
• Responsible for tasks such as clearing up, tidying, and washing.

Quebec, Canada

São Paulo Area, Brazil

• Successfully managed the software licensing department as the main interlocutor for the American retail company Retail Pro Inc.
• Discovered and implemented organizational strategies to create a more productive work environment.
• Provided executive-level administrative support to the president of the company with a demonstrated ability to improvise, improve procedures and meet demanding deadlines.
• Handled customer inquiries, complaints, billing questions and payment extension/service requests. Manage a high-volume workload within a deadline-driven environment.
• Managed contracts and fiscal documents.
• Created reports, tracked income and expenses, and reviewed numbers for accuracy.

São Paulo Area, Brazil

• Cashier:
• Exceeded the standards of customer service experience by maintaining a friendly and customer focused approach.
• Changed cash register handling process and increased efficiency.
• Maintained and imparted knowledge of cashiering procedures.
• Provided daily sales reports to the company's owner.
• Greeted customers as they arrived and directed them to the merchandise they needed.

Customer Service & Admin

French Studies

High School