Francisca Voidoc Email & Phone Number

I am proficient at:Consulting with customers to evaluate their needs, determine the best services, and suggest additional services that may be of interest.I have strong networking and interpersonal skills, with a natural analytical, planning, time management, and engaging communication style. In my current, and previous managerial work experiences, I demonstrated how to manage the team, budget effectively, follow KPIs, and respect timelines.Exceeding quotas for calls taken, upgrades processed, and applications completed.Maintaining up-to-date knowledge of services, procedures, and regulations to ensure accurate and effective service.Cross-training in order to assist other departments or in other roles as needed.I am a self-starter and excel at handling customer inquiries, policy changes, and resolving conflicts quickly. Further to the above skills, I am an Italian-Romanian national who is fluent in both languages as well as English.

Listed skills include Management, Customer Service, Microsoft Office, Teamwork, and 4 others.

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  Alessandro Volta

  Business Administration And Management, General