- Evaluate and analyze the performance of learners in Leonardo's Iberia wholesale & retail sectors for both business areas, frames & lenses, providing weekly reports that spotlight KPIs and progress toward training plan goals.- Offer continuous support and guidance to employees and clients dealing with issues, concerns, and challenges in their day-to-day tasks using the e-learning Platform Leonardo and B2B digital e-commerce portal MyEssilorLuxottica.-Work closely with trainers to collect content and insights for crafting training communication materials that meet the needs and expectations of the target audience.- Oversee and manage the Leonardo e-learning platform, ensuring its functionality, accessibility, and alignment with training initiatives.

- Coordinated the executive team and the external teams for the various startup projects including website creation & testing, social media account setup and user acquisition strategy.- Planned and executed integrated marketing campaigns for social media platforms such as Facebook, Instagram, Twitter and LinkedIn, optimizing content for each channel to maximize engagement and reach.- Developed visually appealing posts and visuals using Canva to enhance audience engagement and brand recognition, ensuring consistency across platforms for a cohesive brand identity.- Created and sent weekly newsletter emails with updates of the week, fostering audience connection and brand loyalty through regular communication.- Searched, identify, and contact new potential influencers (game collectors) to expand the website's reach.- Established partnerships with prominent game collectors for site promotion, leveraging UGC strategies to amplify brand reach.- Monitored trends and conducted market validation studies through user surveys, providing insights for strategic decision-making and content ideation to drive business growth.

- Processed documentation of licensees and factories to authorize them for production using the Disney brand, ensuring compliance with brand standards and regulations.- Built strong relationships with Disney's clients (licensees) by promptly addressing their inquiries, scheduling and conducting Zoom meetings, and providing comprehensive support, fostering trust and collaboration.- Identified improvement areas in the operational process, implementing solutions to enhance efficiency and effectiveness, contributing to operational excellence and customer satisfaction.- Assist Managers on the creation of reports and presentations.

- Created engaging content for social media accounts.- Developed the monthly marketing calendar and analyzed social media metrics, leveraging data insights to inform content strategy and optimize performance.- Actively interacted with online communities to foster relationships and promote brand awareness.