I joined QBE to deliver strategic IT projects across many QBE divisions to achieve process improvement and efficiency, deliver brand value and implement statutory compliance. My responsibilities have spanned project management, business case development, requirements elicitation and gathering, process re-engineering and managing all phases of testing.HIGHLIGHTS► Assisted as the 2 IC to the Project Manager by running regular iteration meetings, attending steering committee meetings and providing project status reporting by delegated authority.► Provided mentoring and coaching to other Business Analysts by reviewing work, implementing one-on-one catch-ups and status reporting.► Successfully negotiated competing business objectives across different divisions in several projects.► Successfully redefined a more efficient payment process using six sigma principles to eliminate manual processes and enhance automation.► Successfully implemented the first project to use the QBE offshore development model using aWaterfall approach in the Australia and Asia Development Centre (AADC) in Manila, Philippines.► Established a reputation as a trusted adviser and business process expert across the claimsfunction, allowing for more effective management of stakeholder relationships across QBE divisions.RESPONSIBILITIES:⇨ Stakeholder Workshops⇨ Requirements Gathering and Elicitation⇨ Business Process Modelling⇨ Stakeholder Management⇨ UAT/System Testing Coordination and Defect Management⇨ Change Management and Implementation*** Connect with me to learn more! ***

I joined MLC initially to work on the Simpler Super project which was handed down by the Federal Government in 2007. I then went on to work on several more projects before also working in a support role to MLC's Adviser Groups including: NAB Financial Planning, Godfrey Pembroke, Garvan Financial Planning, MLC Financial Planning and Apogee.HIGHLIGHTS► Successfully achieved $1 million in funding for the analysis phase from the MLC Process Councilby developing a service costing model which contrasted the cost of manual interaction versusonline interaction with customers.► Provided expertise input to the Business Case which led to a further $3 million in funding byproviding SME input into the business benefits realisation projections.► Selected from 20 000 employees Australia wide to join a delegate of 50 to attend the annualNAB/MLC Strategic National Conference ‘Spring Board’ in Queensland.► Developed an enterprise product component model by working closely with the EnterpriseArchitecture team to develop reusable service components across products to reduce legacysystem complexity.► Established as a Subject Matter Expert on the 2006 Simpler Super legislation surroundingconcessional/non-concessional contributions limits and TFN withholding tax.RESPONSIBILITIES:⇨ Business Case Development⇨ Cost/Benefit Analysis⇨ Business Requirements Documentation⇨ Stakeholder Management⇨ Stakeholder Workshops⇨ Vendor Management⇨ Product Research⇨ Service Oriented Architectures⇨ User Acceptance Testing⇨ Functional Specifications⇨ Post Implementation Verification and Reviews*** Connect with me to learn more! ***