Conduct site tours, effectively sell the community to prospects, and lease apartments. Site tours include but are not limited to, showing the prospect around the community, all community amenities, model apartments, and available apartments measure objectives that meet or exceed property key performance index , providing maximum profitability to shareholders Remain thoroughly knowledgeable of all lease-related paperwork, from the application process through move out statements. Continue to maintain knowledge of systems related to the leasing and verification process such as Yardi Voyager, and Yardi Voyager Plus. Resolve resident concerns and direct pertinent issues and matters to the Business Manager. Assist the Assistant Business Manager by inputting checks to the appropriate accounts and help maintain all account records and tractions including none insufficient funds.

Balance focus on business results by offering options and finding solutions to help customers with achieving their long-term financial needs. I documented customer account activities direct and concisely. Work in both independent and team environments. Generate and review financial reports for customers. Setting and exceeding quarterly goals with current and future customers

Input accurate credentials for at least 300 patients per week through. Maintain and update current information on physicians’ schedules ensuring that patients are scheduled properly and appointments are confirmed. Preserve patient confidentiality in accordance with HIPPA regulations when guiding patients. Screen and understand patient symptoms and direct calls to appropriate channels. Follow up with patients, by phone and electronically, to ensure their initial medical needs were met.

Ensured accuracy of monetary transactions, adhered to federal regulations, and maintained current knowledge on financial products. Maintained customer confidentiality and protect bank operations by keeping information confidential. Established strong relationships to engage customers on the online platform and other financial needs to help them achieve their financial goals. Helped colleagues communicate with Spanish-speaking guests to ensure they received the same high-quality customer service. Assisted customers with account inquiries by phone and in person.

Addressed customer complaints, while listening intently to customer needs. Delegated tasks to appropriate team members to maximize productivity. Reduced risk and ensured that the cash drawers and vault were in balance. Managed and oversee the maintenance of food quality and safety programs