Operational Excellence: Lead all aspects of Denver Hub operations, ensuring seamless daily execution that consistently surpasses customer expectations. Drive Spade & Spoon’s mission to deliver fresh, high-quality meals while optimizing workflows for maximum efficiency.Team Leadership and Development: Manage all HR functions for the Denver Hub, including scheduling, performance management, and staff development, creating a collaborative, high-energy environment that empowers each team member to excel.Resource Optimization: Oversee facility and supply chain management, maintaining cost-effectiveness without compromising on quality or service standards. Streamlined processes have contributed to substantial improvements in operational productivity.Financial Stewardship: Conduct regular P&L reviews and implement budget optimization strategies, achieving a significant reduction in operational costs (meeting KPI's by doing weekly audits of AOV, food and delivery cost) through detailed audits, precise budgeting, and strategic vendor partnerships.Community Engagement: Developed and launched innovative, community-driven marketing initiatives, increasing local engagement and establishing the Denver Hub as a trusted, essential resource for area residents.Innovative Process Improvement: Pioneer new operational strategies by testing and adapting processes based on customer insights and industry trends, keeping the Denver Hub responsive and competitive in a fast-evolving market.

Worked events such as NFL Draft 2022, UFC Championship, Vegas Residency's at the Caesar's Colosseum and Plant Hollywood's Bakkt Theatre.Oversaw multiple stores throughout Caesar's properties for NFL Draft 2022. Worked with many teams to accomplish a logistic buildout, scheduling, visual merchandising, security, and real time inventory replenishment.Guided merchandising team for load in, inventory replenishment, visuals, sales, and final count of all residency inventory. Load out counts and shipments as follows.

Merchandise & Sales Supervisor for The Colosseum at Caesar’s Palace and Zappos Theatre at Planet Hollywood.

Managed studio operations, drove financial success, improved team performance, and created a community hub with local activations across all Las Vegas studios.Created partnerships with Live Nation, Wynn Field Club x Raiders, and Cirque de Soli to boost studio retention and attract new clients.

• Managed multi-unit operations and sales, monitored KPIs, and created Monarch’s CRM system.• Initiated a waitlist for the second location and developed new member services to enhance customer experience.• Developed a customer service and hospitality blueprint for seamless appointment bookings for all members.

Lead of Visual Merchandising at lululemon athletica US Flagship Store