Mexico SURE Delivery Manager.- Large services portfolio management for Travel & Hospitality, Education, Publishing, IT Consultancy, Resources, Utilities and Energy industry segments.- Leading 150+ team members distributed among 12+ global customers.- Head of program and project managers, SCRUM, Product Owners, Architects, Developers and testers; implementation of best practices, methodologies and tools to ensure the efficiency and effectiveness.- Overseeing end-to-end… Show more Mexico SURE Delivery Manager.- Large services portfolio management for Travel & Hospitality, Education, Publishing, IT Consultancy, Resources, Utilities and Energy industry segments.- Leading 150+ team members distributed among 12+ global customers.- Head of program and project managers, SCRUM, Product Owners, Architects, Developers and testers; implementation of best practices, methodologies and tools to ensure the efficiency and effectiveness.- Overseeing end-to-end delivery processes; identifying and mitigating issues and risks; drive and implement strategies to ensrue the quality of deliverables.- Stakeholder management, partnering with colleagues, leaders and customers to gain their confidence and loyalty.Annual growth of portfolio, responsible for achieving and exceeding revenue and improving margins. Show less

Telco and IT Consultant. Networking: Data Core, Access, Routing, Switching, Bandwidth Optimization.Security Information: NGFW, IPS, AV, TP, Vulnerability ManagementIT Infrastructure: Server, DB, Applications, Storage and Security management.Hillstone Networks, Silver Peak, Sophos, Cisco, Fortinet and managed services solutions.

Managed services, telecom infrastructure deployment and Information Security for Government. –Enterprise Solutions Networks Mexico

Responsible for account business growth and market structure, Make service business development and sales strategy, Set up and maintain relevant customer relationship, Organize project operation, discovering risks and issues, put forward the project progress, Comply with sales processes and ensure the success of the project, Responsible for account service sales targets including orders, marketing, revenue and profit.

• OSS/NMS Network Management Integration, moderating software development to assurance the accurate solution for our customers.o Platform Infrastructure Design for NMS Systems.o Implementation and deployment of NMS Systems for Telmex in México and Cable Maya and Panam projects in Latam.o Evaluation of solutions for transport networks in Telmex, promoting the use of NEC technology as SDH/SDHNG/DWDM/CWDM, Ethernet, Carrier Ethernet, MPLS. Delivering results and innovative approach to… Show more • OSS/NMS Network Management Integration, moderating software development to assurance the accurate solution for our customers.o Platform Infrastructure Design for NMS Systems.o Implementation and deployment of NMS Systems for Telmex in México and Cable Maya and Panam projects in Latam.o Evaluation of solutions for transport networks in Telmex, promoting the use of NEC technology as SDH/SDHNG/DWDM/CWDM, Ethernet, Carrier Ethernet, MPLS. Delivering results and innovative approach to lead the Telmex transport Network to be prepared to deliver VoD, BTV and ISP services.o Evaluation of NMS for Telmex management network for Fiber and Radio transport networks promoting the innovation of NEC to manage and control their network platform.o eTOM and ITIL framework processes. • Seeking JUNIPER Operate Specialist level for increasing partnership business.o Planning and strategic for business NEC-JUNIPER to make Carriers and enterprises to lead Networking and Security for Backhaul and Edgeo SDN introduction for Data Centerso Bid and Tender coordinator Mexico and Latam• Finance planning and equalization for budget, forecast and monthly results.o Planning of Budgeto Profit careo Risk metrics• OSS/BSS comprehensive solutions for CEM, NetCracker, Amdocs, BMC Software, Dorado SoftwareTechnical Support Management• National and Latam NMS technical support management.• Seeking innovation to improve the service and maintain our customer satisfaction.• Follow up reports records constantly and dispatch new challenges to our software development team to create patches or new releases of NMS Systems to improve the product to have more than enough functions.• Solution to implement new patches or releases, taking care how to decrease or disappear some affectation for customer field systems. Show less

• Solution Architect for Technical Integration of Telmex billing, EPR systems to NEC Platform.• Development of NEC Global System Platform for cloud solutions in México for Telmex (Triara).• Global ISV recruitment• Portfolio Management for SaaS (Software as a Service), IaaS (infrastructure as a Service) for carriers.