• Responsible for Product Quality Assurance including Dock Audit, Process Audit, and Incoming Inspection, and implementing inspection initiatives.• Successfully controlled and maintained ISO9001 certification, ensuring compliance with international quality standards to achieve non-compliances during external audits.• Collaborated with suppliers to establish and maintain quality control measures, fostering strong partnerships and reliable supply chains resulting reduction in defects and… Show more • Responsible for Product Quality Assurance including Dock Audit, Process Audit, and Incoming Inspection, and implementing inspection initiatives.• Successfully controlled and maintained ISO9001 certification, ensuring compliance with international quality standards to achieve non-compliances during external audits.• Collaborated with suppliers to establish and maintain quality control measures, fostering strong partnerships and reliable supply chains resulting reduction in defects and improved supplier performance.• Utilized methodologies such as Overall Equipment Effectiveness (OEE), Value Stream Mapping (VSM), Kaizen, Value Analysis Value Engineering (VAVE) and Lean manufacturing to identify and implement process improvements in manufacturing productivity and efficiency.• Utilized AutoCAD to create and modify drawings.• Conducted in-depth PCB electrical failure analysis and repair resulting in a reduction in product failures.• Conducted tests on raw materials and finished products to ensure compliance with specifications and certifications such as UL, Dekra, and Intertek.• Analyzed warranty returns to identify trends and root causes, implementing corrective actions to improve customer satisfaction.• Close communication with overseas colleagues (Belgium, Italy) to optimize performance and ensure efficient operations. to achieve and maintain activities under control, • Developed and implemented containment and corrective action strategies, leading efforts to address quality issues, prevent recurrence, and ensure product integrity and customer satisfaction. Show less

• Supervised & managed subcontract (DSV) activities, ensuring smooth coordination & timely completion of projects.• Coordinate Pre-Delivery Inspection ensuring compliance with quality standards and customer requirements resulting • Conduct On-site customer failure analysis (electronic & mechanical), identifying root causes and implementing effective corrective actions resulting in improved product reliability and customer satisfaction.• Implemented new inspection procedures &… Show more • Supervised & managed subcontract (DSV) activities, ensuring smooth coordination & timely completion of projects.• Coordinate Pre-Delivery Inspection ensuring compliance with quality standards and customer requirements resulting • Conduct On-site customer failure analysis (electronic & mechanical), identifying root causes and implementing effective corrective actions resulting in improved product reliability and customer satisfaction.• Implemented new inspection procedures & containment/corrective actions, reducing defects and improving quality.• Utilized various problem-solving and analysis techniques such as 5-why, 8D, 5S, 6Sigma, Ishikawa to address issues and drive continuous improvement initiatives.• Facilitated communication with overseas colleagues (Japan, China, & Thailand) to optimize performance and ensure efficient operations.• Managed inventory control processes to maintain accurate stock levels and facilitate efficient production.• Ensured quality assurance through rigorous inspection to ensure adherence to industry standards.• Oversaw shipping and receiving operations, to ensure timely delivery and receipt of goods.• Set-up and maintained test station and equipment to ensuring proper functioning and reliable performance. Show less

• Address customer requests promptly and effectively, providing solutions and maintaining high levels of satisfaction• Implement corrective & containment actions to address identified failures, ensuring minimal impact.• Managed quality assurance processes, ensuring compliance with standards and regulations.• Supervise operations, ensuring adherence to quality standards and timely production schedules.• Manage shipping and receiving operations, overseeing inventory and ensuring… Show more • Address customer requests promptly and effectively, providing solutions and maintaining high levels of satisfaction• Implement corrective & containment actions to address identified failures, ensuring minimal impact.• Managed quality assurance processes, ensuring compliance with standards and regulations.• Supervise operations, ensuring adherence to quality standards and timely production schedules.• Manage shipping and receiving operations, overseeing inventory and ensuring timely delivery of products• Generate and analyze graphics and control reports to track performance metrics and identify areas for improvement.• Conduct thorough failure analysis (electric & mechanical) components, diagnosing issues to determine root causes. Show less

Product Engineer (08/95 – 06/98)• Provided manufacturing line support for all products, ensuring smooth operations and adherence to quality standards.• Managed engineering change orders, also verified and correct specifications and prints/drawings.• Coordinate new product evaluation and implementation in production.• Conducted assembly plant return/warranty failure analysis and activities to implement corrective actions through root cause… Show more Product Engineer (08/95 – 06/98)• Provided manufacturing line support for all products, ensuring smooth operations and adherence to quality standards.• Managed engineering change orders, also verified and correct specifications and prints/drawings.• Coordinate new product evaluation and implementation in production.• Conducted assembly plant return/warranty failure analysis and activities to implement corrective actions through root cause analysis (5whys, 8D, problem solving)• Train manufacturing / repair technician in product failure analysis• Implement lean manufacturing through Continues improvements, 5s and othes toolsProcess/Manufacturing Technician (05/92 - 08/95)• Operated and maintained SMT assembly machines, Cure/Reflow Ovens, Solder paste machines, Glue machine, Conveyors and other equipment.• Provided manufacturing production line support and conducted failure analysis and repair as needed. Show less