▪Assembly of nano-indentation instruments ▪PCB soldering ▪Cabling making ▪Systems testing ▪Shipping preparations ▪Components and parts procurement ▪Inventory management ▪Creating and upkeeping instructions and procedures ▪Task planning

▪Procurement of IT and Mobile equipment for the EMEA region ▪IT equipment provisioning ▪Shipping planner ▪Asset management ▪Cycle Count

▪Material preparation ▪Assembly of server racks ▪Asset tagging ▪Final preparations and quality checks ▪Shipping conditioning ▪Forklift / Reach truck operator

▪Task planning ▪Performing daily production tasks -Recycling or formatting hard-drives and disassembly of server racks ▪Quality control monitoring

▪Data gathering by phone for the Portuguese market ▪Call monitoring for quality purposes ▪Translations - English to Portuguese, mostly instructions manuals

▪Data analysis for identification of fraudulent patterns and creation of counter measures either technical or procedural▪Detection and suppression of unwanted behaviour, from policy or contract breach to credit card abuse▪Inter-departmental trainer regarding fraud issues

Quality Monitor in the Customer Service Support for the online Nike Store (http://store.nike.com/) account▪Written and spoken communications quality checks▪Quality checks follow up and training suggestions if required▪Responsible for the Nike+ Customer Support

▪Diamond grading▪Stock maintenance▪Direct sales