Senior Crm And Data Ti Manager
CurrentTribe Leader responsible for the technical side of data and CRM operations at Ticket
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@unibanco.com.br
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Francisco Castro (Chicão) is listed as Senior CRM and Data TI Manager at Ticket, a with 726 employees, based in São Paulo, Brazil. AeroLeads shows a work email signal at unibanco.com.br and a matched LinkedIn profile for Francisco Castro (Chicão).
Francisco Castro (Chicão) previously worked as Martech Engineering and Data Director at Koro United Creators and Postgraduate guest professor at Pontifícia Universidade Católica De Campinas. Francisco Castro (Chicão) holds Solution Architecture, Information Technology from Fiap.
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Digital marketing specialist, being part of the creation of the first bank’s digital acquisition room, responsible for create all the business intelligence process and reports.Responsible to structure and lead the digital acquisition performance room for REDE at Barueri and subsequent incorporation in the Itau`s digital room at CEIC.Co-responsible for structuring the bank`s area of digital expertise, looking for the structuring of an area capable of disseminating the digital marketing`s culture, as well as defining the standards of implementation and better ways to use of the digital tools to improve the digital experience for the clients.Lead the MKt's team responsable for the digital platform evolution and create a data driven culture inside de MKT performance area.In addition more than 10 years of multifunctional project management experience, taking into account time spent working with Accenture and bank’s experience.
Listed skills include Digital Marketing, Digital Media, Adobe Marketing Cloud, Digital Strategy, and 36 others.
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A career timeline built from the work history available for this profile.
São Paulo, São Paulo, Brasil
Tribe Leader responsible for the technical side of data and CRM operations at Ticket
São Paulo, São Paulo, Brasil
Director responsible for data structuring, including data science and data engineering. Also responsible for implementing and orchestrating Martech platforms, guiding data implementation and activations within the environmentsClients: Vivo, Tauá, Renner, GM
Campinas, São Paulo, Brazil
Guest professor of the discipline of metrics and digital intelligence in the specialization course in high performance digital marketing
São Paulo, Brazil
Director accountable for digital and programmatic media areas, from the operation of the media vehicles, including full funnel media strategy (awareness, consideration and conversion) and relationship with partners, to the structure and operate the programmatic media.Also responsible for leading the Adtech team. Looking throw oportunities to use de media automation in our clients, and help then manage en implement these platforms.Executive director responsable for the… Show more Director accountable for digital and programmatic media areas, from the operation of the media vehicles, including full funnel media strategy (awareness, consideration and conversion) and relationship with partners, to the structure and operate the programmatic media.Also responsible for leading the Adtech team. Looking throw oportunities to use de media automation in our clients, and help then manage en implement these platforms.Executive director responsable for the relationsihp with some clients like Mastercard Advisors, Estapar, Shopping Iguatemi, Youse. Looking throw the hoele Jüssi delivery, not only the media part. Beeing responsable for the executive aligment, internal budget management and define resourses alocation with de internal BU. Show less
São Paulo, Brazil
Accountable for the entire implementation of digital marketing platforms at the bank, focusing mainly on user navigation data capture platforms (Adobe Analytics) and its organization in relevant segment using CRM definition to create the traits and segments at the platform (Adobe Audience Manager). Also for the implementation of the hole structure of A/B tests and personalization throw Adobe Target as well.Also, accountable for the design of the digital data architecture, include the… Show more Accountable for the entire implementation of digital marketing platforms at the bank, focusing mainly on user navigation data capture platforms (Adobe Analytics) and its organization in relevant segment using CRM definition to create the traits and segments at the platform (Adobe Audience Manager). Also for the implementation of the hole structure of A/B tests and personalization throw Adobe Target as well.Also, accountable for the design of the digital data architecture, include the online and offline data for the digital bank, to report the numbers of the digital bank at strategic committees and make avaliable portals to the hole bank the strategy thought monitoring the KRs of the squads and tribes. Show less
São Paulo, Brazil
Accountable for the entire implementation of digital marketing platforms at the bank, focusing mainly on user navigation data capture platforms (Adobe Analytics) and its organization in relevant segment using CRM definition to create the traits and segments at the platform (Adobe Audience Manager). Also responsible for structuring the area of digital data analysis and the integration with offline data (Web Analytics and Digital Analytics), as well as the entire process of generating… Show more Accountable for the entire implementation of digital marketing platforms at the bank, focusing mainly on user navigation data capture platforms (Adobe Analytics) and its organization in relevant segment using CRM definition to create the traits and segments at the platform (Adobe Audience Manager). Also responsible for structuring the area of digital data analysis and the integration with offline data (Web Analytics and Digital Analytics), as well as the entire process of generating insights and multivariate structured tests (CRO thought Adobe Target).Also accountable for the definition and implementation of the CMS and for the management of the non-logged area of the all websites, receiving the bank demands for maintenance, prioritizing and implement the demands, and also management of the budget of Digital marketing platforms of marketing as a whole. Show less
São Paulo Area, Brazil
Digital Marketing delivery lead at Avanade, with a focus on Adobe Experience Cloud at Avanade Brazil. Also responsible for create, structuring and evolution of the Adobe capability at Avanade Brazil
São Paulo Area, Brazil
Lead the team responsable for the not logged area channel (web and mobile), incluinding the maintanence, passing throw discuss wih another marketing areas about the better way to tak with the client, until tlak to tecnology about the CMS platform and the inproviments of thatLead the team responsable to implement the new platform who has the approve workflow for digital assets and its miantanance in a SaaS soluctionLead the team resopnable for the channel customization, creating a… Show more Lead the team responsable for the not logged area channel (web and mobile), incluinding the maintanence, passing throw discuss wih another marketing areas about the better way to tak with the client, until tlak to tecnology about the CMS platform and the inproviments of thatLead the team responsable to implement the new platform who has the approve workflow for digital assets and its miantanance in a SaaS soluctionLead the team resopnable for the channel customization, creating a customized digital jorney for the client in the not logged area of the web site connected with the digital media Show less
São Paulo Area, Brazil
Responsable for the evolution of the digital platform at the Itau's marketing, focus on the Adobe Ad Cloud and Adobe Marketing Cloud.Lead the implementation of this platforms at the itau's marketing process and help the area to recriate the process using the platformResponsable for the relashionship with CRM about the user data capture and the audience creation for media campaigns and site customizations
Ceic
Co-responsible for create the marketing cloud structure for the hole bank and define the best environment Lead the bank’s app implementationResponsible for organize the training program focus on mkt cloud for the bankSupport the mkt team in AMO (Adobe´s DSP) and Adobe Experience ManagerLook for the market and bring new tools to the bank and test then
Ceic
Member of the team who create the first bank’s digital acquisition roomElaborate the BI’s process and report of digital acquisition and manage the BI’s providerFocal point for the superintendence for BI knowledgeCo-responsible for organize the mkt cloud for acquisition, upsell and cross sell for credit card, REDE and checking accountCreate and lead the REDE operation of digital acquisitionResponsible for the AMO (adobe’s DSP) for whole acquisition operationLook for media… Show more Member of the team who create the first bank’s digital acquisition roomElaborate the BI’s process and report of digital acquisition and manage the BI’s providerFocal point for the superintendence for BI knowledgeCo-responsible for organize the mkt cloud for acquisition, upsell and cross sell for credit card, REDE and checking accountCreate and lead the REDE operation of digital acquisitionResponsible for the AMO (adobe’s DSP) for whole acquisition operationLook for media campaign that runs inside the AMO (Bing, Adwords and Facebook), aligning with mkt and providersCreate and organize the programmatic campaigns, including the strategic, audience, align with CRM about the DMP’s parameterization, and orchestrate with the agency the creation of the campaign inside the AMO and DBM also Show less
Ceic
Monitoring credit cards, insurance, car loans and financial products sales results on digital channels (internet and ATM)Forecast the finance budget and sold items clustered by portfolioElaborate and execute initiatives to develop the client care at the digital environment and encourage the migration to digitalElaborate and execute projects to reduce costs
Ceic
Follow-up the results of credit card’s area, analyzing budget deviations and present justifications in meetings with superintendents and directorsPMO of cost reduction projects in logistics, service and operations for credit card, reporting the evolution of projects directly to the bank's management Scheduling weekly meetings and follow-up of progress status of projects, prioritizing the reported projectsMonitoring the projects’ execution, monitoring the plan effectiveness looking… Show more Follow-up the results of credit card’s area, analyzing budget deviations and present justifications in meetings with superintendents and directorsPMO of cost reduction projects in logistics, service and operations for credit card, reporting the evolution of projects directly to the bank's management Scheduling weekly meetings and follow-up of progress status of projects, prioritizing the reported projectsMonitoring the projects’ execution, monitoring the plan effectiveness looking for cost reductions and improvement the cost savings, separating the earnings per project Follow-up the ZBB (zero-based budget) implementation process being the bank’s counterpart of the consultant team Show less
Ceic
Definition and execution of unitary, functional, intermediate and integrated tests for the Itau’s Basel II implementation, preparing the tool for all types of calculations Preparing the tool for regulatory capital calculation looking for credit risk, including credit derivativesProject schedule follow-up and weekly reports at PMOs meetingsDesign Basel II flows and mapping the processes of credit products and credit derivatives
Cliente
Optimize credit risk processes, through creating and maintenance a behavior score process at accessMapping of credit processes in a large Brazilian bank, identifying weaknesses and opportunities for improvement as wellMap processes and design Basel II flows for credit products and credit derivativesUnderstanding already processes mapped at the company and analysis of the impact of the implementation of new credit productsMap and optimize of credit risk management and market risk… Show more Optimize credit risk processes, through creating and maintenance a behavior score process at accessMapping of credit processes in a large Brazilian bank, identifying weaknesses and opportunities for improvement as wellMap processes and design Basel II flows for credit products and credit derivativesUnderstanding already processes mapped at the company and analysis of the impact of the implementation of new credit productsMap and optimize of credit risk management and market risk management processes in a large mining companyMapping of shared services processes for 15 main operating units in a large mining company, creating their unification and optimization process to create a shared services, including the identification of quick winsPreparing financial controls for different projects in order to identify the cost reductions shown by each of these projectsMapping and optimize the credit risk processes in a large mobile phone companyMap and create the structure of the testing strategy for guarantee the implementation od a credit systemPMO for implement strategy for entry of a new product into the marketInternal management PMO Show less
Creating a Behavior Score in Access to support the credit managementCreate a database to compare the bank`s agencies and classifies them for profitability and volume of transactions, building clusters and defining which agencies should be visitedPreparation the material for credit committees with the director
Other employees you can reach at ticket.com.br. View company contacts for 726 employees →
Bruna Borba
Colleague at TicketCampo Bom, Rio Grande Do Sul, Brazil
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FS
Fábio Starke
Colleague at TicketCuritiba, Paraná, Brazil
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LG
Luiz Gustavo Silva Cedran
Colleague at TicketSão Paulo, Brazil
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CC
Cesar Campos
Colleague at TicketSão Paulo, Brazil
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AT
Amanda Tavit
Colleague at TicketSão Caetano Do Sul, São Paulo, Brazil
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JC
João Carlos Oliveira Dos Santos
Colleague at TicketGreater São Paulo Area, Brazil
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EI
Emerson Ibis Aracajú
Colleague at TicketAracaju, Sergipe, Brazil
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MA
Mona Alon
Colleague at TicketKuwait
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DT
Daniela Thomaz
Colleague at TicketRio De Janeiro, Brazil
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PT
Paola Tolotto
Colleague at TicketSão Paulo, Brazil
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Activities and Societies: http://mgm-saopaulo.fgv.br/cursos/marketing-digital General Objectives Present modern marketing techniques.
Activities and Societies: Specialization in all areas that refer to projects: Scope definition Stakeholders identification and management.
Quick answers generated from the profile data available on this page.
Francisco Castro (Chicão) works for Ticket.
Francisco Castro (Chicão) is listed as Senior CRM and Data TI Manager at Ticket.
AeroLeads has found 1 work email signal at @unibanco.com.br for Francisco Castro (Chicão) at Ticket.
Francisco Castro (Chicão) is based in São Paulo, Brazil while working with Ticket.
Francisco Castro (Chicão) has worked for Ticket, Koro United Creators, Pontifícia Universidade Católica De Campinas, Jüssi, and Banco Bmg.
Francisco Castro (Chicão)'s colleagues at Ticket include Bruna Borba, Fábio Starke, Luiz Gustavo Silva Cedran, Cesar Campos, and Amanda Tavit.
You can use AeroLeads to view verified contact signals for Francisco Castro (Chicão) at Ticket, including work email, phone, and LinkedIn data when available.
Francisco Castro (Chicão) holds Solution Architecture, Information Technology from Fiap.
Francisco Castro (Chicão) is listed with skills including Digital Marketing, Digital Media, Adobe Marketing Cloud, Digital Strategy, Google Analytics, Google Adwords, Data Analysis, and Business Intelligence.
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