Francisco Castro (Chicão)

Francisco Castro (Chicão) Email and Phone Number

Father of 3 | Senior CRM TI Manager | Digital Marketing Strategist | Startup Advisor @ Ticket
sao paulo, sao paulo, brazil
Francisco Castro (Chicão)'s Location
São Paulo, São Paulo, Brazil, Brazil
Francisco Castro (Chicão)'s Contact Details

Francisco Castro (Chicão) work email

Francisco Castro (Chicão) personal email

n/a
About Francisco Castro (Chicão)

Digital marketing specialist, being part of the creation of the first bank’s digital acquisition room, responsible for create all the business intelligence process and reports.Responsible to structure and lead the digital acquisition performance room for REDE at Barueri and subsequent incorporation in the Itau`s digital room at CEIC.Co-responsible for structuring the bank`s area of ​digital expertise, looking for the structuring of an area capable of disseminating the digital marketing`s culture, as well as defining the standards of implementation and better ways to use of the digital tools to improve the digital experience for the clients.Lead the MKt's team responsable for the digital platform evolution and create a data driven culture inside de MKT performance area.In addition more than 10 years of multifunctional project management experience, taking into account time spent working with Accenture and bank’s experience.

Francisco Castro (Chicão)'s Current Company Details
Ticket

Ticket

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Father of 3 | Senior CRM TI Manager | Digital Marketing Strategist | Startup Advisor
sao paulo, sao paulo, brazil
Website:
ticket.com.br
Employees:
726
Francisco Castro (Chicão) Work Experience Details
  • Ticket
    Senior Crm And Data Ti Manager
    Ticket Aug 2024 - Present
    São Paulo, São Paulo, Brasil
    Tribe Leader responsible for the technical side of data and CRM operations at Ticket
  • Koro United Creators
    Martech Engineering And Data Director
    Koro United Creators Aug 2023 - Jul 2024
    São Paulo, São Paulo, Brasil
    Director responsible for data structuring, including data science and data engineering. Also responsible for implementing and orchestrating Martech platforms, guiding data implementation and activations within the environmentsClients: Vivo, Tauá, Renner, GM
  • Pontifícia Universidade Católica De Campinas
    Postgraduate Guest Professor
    Pontifícia Universidade Católica De Campinas May 2021 - Jun 2023
    Campinas, São Paulo, Brazil
    Guest professor of the discipline of metrics and digital intelligence in the specialization course in high performance digital marketing
  • Jüssi
    General Media Director
    Jüssi Nov 2020 - Jun 2023
    São Paulo, Brazil
    Director accountable for digital and programmatic media areas, from the operation of the media vehicles, including full funnel media strategy (awareness, consideration and conversion) and relationship with partners, to the structure and operate the programmatic media.Also responsible for leading the Adtech team. Looking throw oportunities to use de media automation in our clients, and help then manage en implement these platforms.Executive director responsable for the… Show more Director accountable for digital and programmatic media areas, from the operation of the media vehicles, including full funnel media strategy (awareness, consideration and conversion) and relationship with partners, to the structure and operate the programmatic media.Also responsible for leading the Adtech team. Looking throw oportunities to use de media automation in our clients, and help then manage en implement these platforms.Executive director responsable for the relationsihp with some clients like Mastercard Advisors, Estapar, Shopping Iguatemi, Youse. Looking throw the hoele Jüssi delivery, not only the media part. Beeing responsable for the executive aligment, internal budget management and define resourses alocation with de internal BU. Show less
  • Banco Bmg
    Head Of Digital Data And Martech
    Banco Bmg Feb 2020 - Oct 2020
    São Paulo, Brazil
    Accountable for the entire implementation of digital marketing platforms at the bank, focusing mainly on user navigation data capture platforms (Adobe Analytics) and its organization in relevant segment using CRM definition to create the traits and segments at the platform (Adobe Audience Manager). Also for the implementation of the hole structure of A/B tests and personalization throw Adobe Target as well.Also, accountable for the design of the digital data architecture, include the… Show more Accountable for the entire implementation of digital marketing platforms at the bank, focusing mainly on user navigation data capture platforms (Adobe Analytics) and its organization in relevant segment using CRM definition to create the traits and segments at the platform (Adobe Audience Manager). Also for the implementation of the hole structure of A/B tests and personalization throw Adobe Target as well.Also, accountable for the design of the digital data architecture, include the online and offline data for the digital bank, to report the numbers of the digital bank at strategic committees and make avaliable portals to the hole bank the strategy thought monitoring the KRs of the squads and tribes. Show less
  • Banco Bmg
    Martech Manager
    Banco Bmg Oct 2019 - Feb 2020
    São Paulo, Brazil
    Accountable for the entire implementation of digital marketing platforms at the bank, focusing mainly on user navigation data capture platforms (Adobe Analytics) and its organization in relevant segment using CRM definition to create the traits and segments at the platform (Adobe Audience Manager). Also responsible for structuring the area of digital data analysis and the integration with offline data (Web Analytics and Digital Analytics), as well as the entire process of generating… Show more Accountable for the entire implementation of digital marketing platforms at the bank, focusing mainly on user navigation data capture platforms (Adobe Analytics) and its organization in relevant segment using CRM definition to create the traits and segments at the platform (Adobe Audience Manager). Also responsible for structuring the area of digital data analysis and the integration with offline data (Web Analytics and Digital Analytics), as well as the entire process of generating insights and multivariate structured tests (CRO thought Adobe Target).Also accountable for the definition and implementation of the CMS and for the management of the non-logged area of the all websites, receiving the bank demands for maintenance, prioritizing and implement the demands, and also management of the budget of Digital marketing platforms of marketing as a whole. Show less
  • Avanade
    Digital Marketing Delivery Lead
    Avanade Jun 2018 - Oct 2019
    São Paulo Area, Brazil
    Digital Marketing delivery lead at Avanade, with a focus on Adobe Experience Cloud at Avanade Brazil. Also responsible for create, structuring and evolution of the Adobe capability at Avanade Brazil
  • Itaú
    Digital Marketing Coordinator
    Itaú Oct 2017 - May 2018
    São Paulo Area, Brazil
    Lead the team responsable for the not logged area channel (web and mobile), incluinding the maintanence, passing throw discuss wih another marketing areas about the better way to tak with the client, until tlak to tecnology about the CMS platform and the inproviments of thatLead the team responsable to implement the new platform who has the approve workflow for digital assets and its miantanance in a SaaS soluctionLead the team resopnable for the channel customization, creating a… Show more Lead the team responsable for the not logged area channel (web and mobile), incluinding the maintanence, passing throw discuss wih another marketing areas about the better way to tak with the client, until tlak to tecnology about the CMS platform and the inproviments of thatLead the team responsable to implement the new platform who has the approve workflow for digital assets and its miantanance in a SaaS soluctionLead the team resopnable for the channel customization, creating a customized digital jorney for the client in the not logged area of the web site connected with the digital media Show less
  • Itaú
    Digital Platform Coordinator
    Itaú Apr 2017 - Oct 2017
    São Paulo Area, Brazil
    Responsable for the evolution of the digital platform at the Itau's marketing, focus on the Adobe Ad Cloud and Adobe Marketing Cloud.Lead the implementation of this platforms at the itau's marketing process and help the area to recriate the process using the platformResponsable for the relashionship with CRM about the user data capture and the audience creation for media campaigns and site customizations
  • Itaú
    Senior Marketing Cloud Analyst
    Itaú Jul 2016 - Apr 2017
    Ceic
    Co-responsible for create the marketing cloud structure for the hole bank and define the best environment Lead the bank’s app implementationResponsible for organize the training program focus on mkt cloud for the bankSupport the mkt team in AMO (Adobe´s DSP) and Adobe Experience ManagerLook for the market and bring new tools to the bank and test then
  • Itaú
    Senior Digital Analyst
    Itaú Aug 2013 - Jul 2016
    Ceic
    Member of the team who create the first bank’s digital acquisition roomElaborate the BI’s process and report of digital acquisition and manage the BI’s providerFocal point for the superintendence for BI knowledgeCo-responsible for organize the mkt cloud for acquisition, upsell and cross sell for credit card, REDE and checking accountCreate and lead the REDE operation of digital acquisitionResponsible for the AMO (adobe’s DSP) for whole acquisition operationLook for media… Show more Member of the team who create the first bank’s digital acquisition roomElaborate the BI’s process and report of digital acquisition and manage the BI’s providerFocal point for the superintendence for BI knowledgeCo-responsible for organize the mkt cloud for acquisition, upsell and cross sell for credit card, REDE and checking accountCreate and lead the REDE operation of digital acquisitionResponsible for the AMO (adobe’s DSP) for whole acquisition operationLook for media campaign that runs inside the AMO (Bing, Adwords and Facebook), aligning with mkt and providersCreate and organize the programmatic campaigns, including the strategic, audience, align with CRM about the DMP’s parameterization, and orchestrate with the agency the creation of the campaign inside the AMO and DBM also Show less
  • Itaú
    Senior Digital Channel Analyst
    Itaú Oct 2012 - Jun 2013
    Ceic
    Monitoring credit cards, insurance, car loans and financial products sales results on digital channels (internet and ATM)Forecast the finance budget and sold items clustered by portfolioElaborate and execute initiatives to develop the client care at the digital environment and encourage the migration to digitalElaborate and execute projects to reduce costs
  • Itaú
    Senior Project Analyst
    Itaú May 2010 - Oct 2012
    Ceic
    Follow-up the results of credit card’s area, analyzing budget deviations and present justifications in meetings with superintendents and directorsPMO of cost reduction projects in logistics, service and operations for ​credit card, reporting the evolution of projects directly to the bank's management Scheduling weekly meetings and follow-up of progress status of projects, prioritizing the reported projectsMonitoring the projects’ execution, monitoring the plan effectiveness looking… Show more Follow-up the results of credit card’s area, analyzing budget deviations and present justifications in meetings with superintendents and directorsPMO of cost reduction projects in logistics, service and operations for ​credit card, reporting the evolution of projects directly to the bank's management Scheduling weekly meetings and follow-up of progress status of projects, prioritizing the reported projectsMonitoring the projects’ execution, monitoring the plan effectiveness looking for cost reductions and improvement the cost savings, separating the earnings per project Follow-up the ZBB (zero-based budget) implementation process being the bank’s counterpart of the consultant team Show less
  • Itaú
    Credit Analyst
    Itaú May 2008 - May 2010
    Ceic
    Definition and execution of unitary, functional, intermediate and integrated tests for the Itau’s Basel II implementation, preparing the tool for all types of calculations Preparing the tool for regulatory capital calculation looking for credit risk, including credit derivativesProject schedule follow-up and weekly reports at PMOs meetingsDesign Basel II flows and mapping the processes of credit products and credit derivatives
  • Accenture
    Finance And Performance Management Analyst
    Accenture Mar 2005 - Apr 2008
    Cliente
    Optimize credit risk processes, through creating and maintenance a behavior score process at accessMapping of credit processes in a large Brazilian bank, identifying weaknesses and opportunities for improvement as wellMap processes and design Basel II flows for credit products and credit derivativesUnderstanding already processes mapped at the company and analysis of the impact of the implementation of new credit productsMap and optimize of credit risk management and market risk… Show more Optimize credit risk processes, through creating and maintenance a behavior score process at accessMapping of credit processes in a large Brazilian bank, identifying weaknesses and opportunities for improvement as wellMap processes and design Basel II flows for credit products and credit derivativesUnderstanding already processes mapped at the company and analysis of the impact of the implementation of new credit productsMap and optimize of credit risk management and market risk management processes in a large mining companyMapping of shared services processes for 15 main operating units in a large mining company, creating their unification and optimization process to create a shared services, including the identification of quick winsPreparing financial controls for different projects in order to identify the cost reductions shown by each of these projectsMapping and optimize the credit risk processes in a large mobile phone companyMap and create the structure of the testing strategy for guarantee the implementation od a credit systemPMO for implement strategy for entry of a new product into the marketInternal management PMO Show less
  • Banespa
    Junior Credit Analyst
    Banespa 2002 - 2004
    Creating a Behavior Score in Access to support the credit managementCreate a database to compare the bank`s agencies and classifies them for profitability and volume of transactions, building clusters and defining which agencies should be visitedPreparation the material for credit committees with the director

Francisco Castro (Chicão) Skills

Digital Marketing Digital Media Adobe Marketing Cloud Digital Strategy Google Analytics Google Adwords Data Analysis Business Intelligence Performance Management Pmo Pmi Portuguese Key Performance Indicators Pmbok Basel Ii Balanced Scorecard Business Strategy English Project Control Internal Controls Budget Monitoring Budget Forecasts Financial Forecasting Web Analytics Credit Cards Web Sales Project Management System Implementations Business Planning Team Leadership Financial Analysis Management Microsoft Excel Business Analysis Banking Risk Management Corporate Finance Business Process Strategic Planning Finance

Francisco Castro (Chicão) Education Details

Frequently Asked Questions about Francisco Castro (Chicão)

What company does Francisco Castro (Chicão) work for?

Francisco Castro (Chicão) works for Ticket

What is Francisco Castro (Chicão)'s role at the current company?

Francisco Castro (Chicão)'s current role is Father of 3 | Senior CRM TI Manager | Digital Marketing Strategist | Startup Advisor.

What is Francisco Castro (Chicão)'s email address?

Francisco Castro (Chicão)'s email address is fr****@****.com.br

What schools did Francisco Castro (Chicão) attend?

Francisco Castro (Chicão) attended Fiap, Mit Xpro, Fgv - Fundação Getulio Vargas, Insper, Fundação Getulio Vargas / Fgv, Pontifícia Universidade Católica De São Paulo, Universidade De São Paulo, Colégio Equipe.

What skills is Francisco Castro (Chicão) known for?

Francisco Castro (Chicão) has skills like Digital Marketing, Digital Media, Adobe Marketing Cloud, Digital Strategy, Google Analytics, Google Adwords, Data Analysis, Business Intelligence, Performance Management, Pmo, Pmi, Portuguese.

Who are Francisco Castro (Chicão)'s colleagues?

Francisco Castro (Chicão)'s colleagues are Gustavo Henrique Da Silva Moreira, Caroline Alves De Lima, Cea®, Bianca S., Anderson B. Santos, Keti Santos, Alberto Capucho Afonso, Gabriela Trovões Da Silva.

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