Manage and troubleshoot IT infrastructure, ensuring optimal functionality.Provide technical support to end-users, addressing hardware and software issues.Install, configure, and maintain computer systems and networks.Interface design in figma for digital platform upgrade.Collaborate with cross-functional teams to enhance IT processes.Conduct regular system audits and backups.Stay updated on emerging technologies and recommend improvements.Integrate marketing design strategies for promotional materials and digital content.Develop and maintain responsive and visually appealing websites using WordPress.Implement web design best practices for a seamless user experience.Stay updated on emerging technologies, WordPress plugins, and design trends.Design and produce visual content, such as graphics and social media posts, ensuring brand and message consistency.Develop and implement strategies to improve communication and efficiency in customer service through automation and CRM tools.Use, integrate and advise in the Zoho One environment, creating automations between systems for company processes such as customer service, lead generation, invoicing, chatbot, among others.

Manage and troubleshoot IT infrastructure, ensuring optimal functionality.Provide technical support to end-users, addressing hardware and software issues.Install, configure, and maintain computer systems and networks.Collaborate with cross-functional teams to enhance IT processes.Conduct regular system audits and backups.Stay updated on emerging technologies and recommend improvements.Integrate marketing design strategies for promotional materials and digital content.Develop and maintain responsive and visually appealing websites using WordPress.Implement web design best practices for a seamless user experience.Stay updated on emerging technologies, WordPress plugins, and design trends.

Development of a mobile application project in the microsoft powerapps environment to automate the different processes of the "emergency response" team.