As a Logistics and Shopify Store Manager at Eme-té, I played a pivotal role in ensuring seamless operations and customer satisfaction through efficient management of logistics, Shopify store, and client accounts. My responsibilities included:Logistics Management: Coordinating and overseeing the logistics operations to ensure timely delivery of products to customers. This involved managing inventory levels, coordinating with suppliers and shipping carriers, and optimizing shipping… Show more As a Logistics and Shopify Store Manager at Eme-té, I played a pivotal role in ensuring seamless operations and customer satisfaction through efficient management of logistics, Shopify store, and client accounts. My responsibilities included:Logistics Management: Coordinating and overseeing the logistics operations to ensure timely delivery of products to customers. This involved managing inventory levels, coordinating with suppliers and shipping carriers, and optimizing shipping processes for cost-effectiveness and efficiency.Shopify Store Management: Taking charge of the day-to-day management of the Shopify store, including product listings, pricing, promotions, and ensuring a smooth shopping experience for customers. I implemented strategies to enhance the store's visibility, conversion rates, and overall performance on the Shopify platform.Account Management: Serving as the primary point of contact for client accounts, building strong relationships, and understanding their needs and goals. I provided personalized support, addressed inquiries and concerns promptly, and worked collaboratively to identify opportunities for growth and expansion.Additionally, I collaborated closely with marketing and sales, to align logistics and store management strategies with overall business objectives. Through effective communication, strategic planning, and attention to detail, I contributed to the success and growth of Emete's ecommerce operations. Show less

As a Management Trainee Intern at Rappi, I participated in a comprehensive training program designed to provide exposure to various departments and functions within the organization. This immersive experience allowed me to gain insights into the entire ecosystem of a startup and develop a deep understanding of its operations. My responsibilities included:-Departmental Rotation: Rotating across multiple departments, including sales, marketing, client relationship management, customer… Show more As a Management Trainee Intern at Rappi, I participated in a comprehensive training program designed to provide exposure to various departments and functions within the organization. This immersive experience allowed me to gain insights into the entire ecosystem of a startup and develop a deep understanding of its operations. My responsibilities included:-Departmental Rotation: Rotating across multiple departments, including sales, marketing, client relationship management, customer service, and others, to gain hands-on experience and exposure to diverse areas of the business. This rotation enabled me to explore different roles, learn about various business functions, and develop a well-rounded skill set.- Learning and Development: Engaging in training sessions, workshops, and mentorship opportunities to enhance my knowledge, skills, and capabilities. I actively sought feedback from mentors and supervisors, reflected on my experiences, and continuously pursued opportunities for growth and learning throughout the internship program.- Cross-functional Collaboration: Collaborating with colleagues from different departments to gain insights into cross-functional collaboration and teamwork. I participated in cross-departmental meetings, brainstorming sessions, and collaborative projects to understand how different functions interact and collaborate to drive organizational success.My internship experience as a Management Trainee at Rappi provided me with valuable exposure to the inner workings of a startup, equipped me with practical skills and knowledge, and fostered a deep appreciation for the dynamic and collaborative nature of the startup environment. It was an enriching and rewarding experience that significantly contributed to my professional development and growth. Show less